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  1. #1
    Senior Tech 100+ Posts kaborwen's Avatar
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    workcentre 5645 loosing parameters

    I have a Xerox workcentre 5645 loses the default parameters, as regards drum, fuser, and others informations, when disconnected from the power source for a long time. Does someone have a solution for me? I rescheduled several times, but it's Still the same.

  2. #2
    Service Manager 1,000+ Posts
    workcentre 5645 loosing parameters

    adriansto's Avatar
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    Re: workcentre 5645 loosing parameters

    What software version is on to machine ?

  3. #3
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: workcentre 5645 loosing parameters

    Replace the software module inside the sip tray (small electrical board with a battery backup). The backup battery has most likely died.

  4. #4
    Senior Tech 100+ Posts kaborwen's Avatar
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    Re: workcentre 5645 loosing parameters

    Quote Originally Posted by Exok View Post
    Replace the software module inside the sip tray (small electrical board with a battery backup). The backup battery has most likely died.
    Can you give me the technical ref.?
    Thx.

  5. #5
    Service Manager 1,000+ Posts
    workcentre 5645 loosing parameters

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    Re: workcentre 5645 loosing parameters

    Check battery M4T28-BR12SH1, if it's dead replace it.

  6. #6
    Senior Tech 100+ Posts kaborwen's Avatar
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    Re: workcentre 5645 loosing parameters

    Quote Originally Posted by bojans View Post
    Check battery M4T28-BR12SH1, if it's dead replace it.
    Yes the battery is dead because there is no value on the battery pins. Now I want to know if it's will work only replacing battery; cause when I plug it on, the screen is frozen on XEROX logo with 5 dots on left side.
    Thx

  7. #7
    Technician igorbirokip's Avatar
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    Re: workcentre 5645 loosing parameters

    Hello,
    Please is anybody have NVM file for wc 5645 (*.nvb) with (ser.no.) Costumer lose floppy disk, and battery die.
    I don't have on field this type .
    igorbirokip@gmail.com

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