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  1. #1
    Trusted Tech 50+ Posts boanda's Avatar
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    WC 420 image problem

    Please, look the attached picture
    and if anyone know,tell me what is the problem
    img101.jpg
    P.S.- this happening on print and copy too

  2. #2
    Service Manager 1,000+ Posts
    WC 420 image problem

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    Re: WC 420 image problem

    Change print cartdrige and clean transfer assembly

  3. #3
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: WC 420 image problem

    The good news is, it looks like the patient will live!

  4. #4
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    Re: WC 420 image problem

    Quote Originally Posted by adriansto View Post
    Change print cartdrige and clean transfer assembly
    Same advice here.

  5. #5
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: WC 420 image problem

    Hi boanda,
    Replace ROS Module, PN 062K13011.

    Success!

  6. #6
    Trusted Tech 50+ Posts boanda's Avatar
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    Re: WC 420 image problem

    Quote Originally Posted by livewire View Post
    Hi boanda,
    Replace ROS Module, PN 062K13011.

    Success!
    A dont have it at the moment, part will come in few days. Im KM tech and need some time to find xerox part, that is the reason for late answers.
    "Change print cartdrige and clean transfer assembly"-client change cartridge,which is expensive, in firm which is working only xerox, that didnt solve the problem,but they charged the part

  7. #7
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: WC 420 image problem

    Quote Originally Posted by Exok View Post
    The good news is, it looks like the patient will live!

    Ok, I guess i was the only one who thought that looked like a read out from a heart monitor.

  8. #8
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: WC 420 image problem

    The ROS module may be checked from diagnostics.
    Do you have Service Manual?

  9. #9
    Trusted Tech 50+ Posts boanda's Avatar
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    Re: WC 420 image problem

    Now i have, THX to Sama

  10. #10
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: WC 420 image problem

    Now, enter diagnostic mode:
    - turn off machine;
    - wait 5 seconds;
    - press and hold down 0 button, switch on machine, release 0 button after control panel indicators iluminate.
    Check ROS Moter.
    - press 6 button;
    - press Start (green) button;
    - press 4 button;
    - press Start button.

    you should hear the ROS motor.
    If you do not hear it, you can change it.

    Sucess.

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