The newer Xerox machines require a Portable Work Station (PWS) laptop to repair most of the problem codes that develop. The Xerox Technician hooks up to the machine with a USB, a network cable, or db9 cable and runs programs on the machine. This can be very expensive for a service call. I sell a PWS laptop that can do the same as the service provider . I have two laptops left at the low price of $400 plus shipping. e-mail me at xtraininc@cableone.net.
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