Originally Posted by
Exok
To me it looks like you have 2 different problems.
The copy quality issue looks like a transfer problem. Maybe your BTR roller is coming loose on one end? Problem with the transfer belt? Paper is buckling? Might even be a developer problem if your developer inside the DV housing is depleted on one end.
As far as the scan error, you would need to find out what fault code is being generated. If it does not display right on the screen you may have to look at the fault history or possibly connect to the web UI to see if the error code is displayed there.
The scan problem can be a number of things from a mechanical problem not allowing the scanner to move (binding , breakage in scan drive) to something electrical (scan lamp, scanner drive motor, sensor, scanner data processing). A fault code would be needed to narrow down the possible cause.
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