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  1. #1
    Technician
    Join Date
    Nov 2012
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    Question Xerox Docucolor 240 Not Displaying Ink/Toner Levels

    Hi everyone, hope you can help.

    I have a DC240 which is in perfect working order, except it does not show the ink levels. It constantly says that all toner levels are at 100% full, even after printing hundreds of copies.

    Twice now a cartridge has run out completely, starving the prints of that colour until the cartridge has been replaced and the toner has had a chance to be dragged through again.

    The cartridges work fine in our other DC240 and a 7665.

    Any help would be greatly appreciated, thanks!

  2. #2
    Field Supervisor 500+ Posts Exok's Avatar
    Join Date
    Jun 2011
    Location
    Edison, NJ
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    Re: Xerox Docucolor 240 Not Displaying Ink/Toner Levels

    Have you tried:

    960K01281 Low Toner Sensor PWB ( REP 9.20)

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