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  1. #1
    Technician chinotech's Avatar
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    Cool Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    Greetings. Working on a WC7675 but the administrator password is unknown and the audio tones are accessed through the tools>system settings>common service settings. Or perhaps there is a way to turn off the audio through the CE or UI mode? I don't have a pws for this model. I have the service manual, but it is not helpful for this issue. Thanks!!

  2. #2
    Service Manager 1,000+ Posts
    Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    adriansto's Avatar
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    Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    What software version is on the machine ?

  3. #3
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    Try to login from device's web page.
    Use IP to bring up web UI and select the Properties tab.
    Try with default username and password (default username is admin and default password is 1111).
    What's happening?

    About Machine Audio Tones see here:
    WorkCentre 7655/7665/7675 Online Support Solution Modify or Set the Machine Audio Tones | Xerox USA

  4. #4
    Technician chinotech's Avatar
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    Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    System Software version is 040.033.53210
    I will try logging into the machine. Thanks.

  5. #5
    Service Manager 1,000+ Posts
    Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    adriansto's Avatar
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    Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    Quote Originally Posted by chinotech View Post
    System Software version is 040.033.53210
    I will try logging into the machine. Thanks.
    You can use WCPP Diagnostic Navigator software, execute DC327 routine and that will reset your admin passwd at default.
    Or you can reload software using altboot method.

  6. #6
    Technician chinotech's Avatar
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    Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    Thanks adriansto, but I do not have WCPP Navigator software or system software. Do I need a PWS to run the WCPP Navigator software, or can I use a regular windows laptop?
    Also, for this model, can I do a forced altboot upgrade using a USB drive?
    Either way, I need to get the software. Any ideas where I can acquire it? Thanks!!

  7. #7
    Service Manager 1,000+ Posts
    Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    adriansto's Avatar
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    Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    Send me mail at stoadis@gmail.com

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