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  1. #1
    Momentum
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    Xerox 242 - White grooves scratched into the toner across paper.

    CCF08192014_00000.jpg

    I have a groove being scratched into the toner at some point in the machine. Switched toner and fuser, but still there. Any help with what to replace or search for?

  2. #2
    Service Manager 1,000+ Posts
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    Re: Xerox 242 - White grooves scratched into the toner across paper.

    First check do you have problem on all colors.
    Then do a hard stop to see is your problem on belt or not.

  3. #3
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: Xerox 242 - White grooves scratched into the toner across paper.

    Looks like you may have something stuck to the metering blade in one of the developer units.

    1st, make a full page test of single color to determine what developer unit is the problem.

    Print a solid black, cyan, magenta and yellow.

    If the same pattern shows up on 2 or more colors, its something else.

    If only one color shows this pattern, inspect the developer unit. You should notice that you have a blank area on the magnetic developer roller. The metering blade that limits the amount of developer that sticks to the magnetic roller has a build up on it and is blocking any developer from sticking to the roller in that area.

    You may have luck with removing the developer unit and using a thin gaping tool or even a thick sheet of paper and swipe it back and forth between the magnetic roller and the metering blade (above the roller). If the problem returns or just moves to a different location on the roller, you may need to install fresh developer.

  4. #4
    Senior Tech 250+ Posts
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    Re: Xerox 242 - White grooves scratched into the toner across paper.

    It looks like you might have a label stuck somewhere in the transfer belt assembly.

  5. #5
    Momentum
    Guest

    Re: Xerox 242 - White grooves scratched into the toner across paper.

    I think all of you who responded had fantastic input which helped solve the problem. After running all of the recommended tests, I found that it was happening in same spot, no matter what color was isolated. I finally figured out how to remove the developer unit, and low and behold........there was a small sticker that was stuck to the gold bracket/blade/thingamagig that is on the bottom of the developer unit. Removed sticker, replaced developer unit, and worked like a charm. Thank you so so much for the great advice!!

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