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  1. #1
    Service Manager 1,000+ Posts
    Xerox 5675 11-142

    mrfuser's Avatar
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    Xerox 5675 11-142

    Getting an error code, 11-142 on the 5675 finisher. Only when stapling. Any idea which sensor is causing this?

    Thanks

    Kelly

  2. #2
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: Xerox 5675 11-142

    What finisher do you have installed? 2K LCSS or HCSS ?

    for the 2K LCSS finisher: Its probably not a sensor malfunction but paper slowing as it passes through the finisher.

    11-142 = The trailing edge of the sheet is late to the 2nd to top exit sensor.

    Check the following:

    • 1K LCSS PWB DIP switch settings, refer to 11E-120 1K LCSS PWB DIP Switch Settings RAP.
    • Ensure the paper tray guides are set to the correct position for the size of paper in all trays.
      For trays 3 and 4, perform the following:

      • Select the systems settings button from the tools screen.
      • Select the tray management button and stock settings.
      • From the list, select tray 3. Select the change stock size button.
      • Select the paper size loaded in the tray. Select the save button.
      • Repeat for tray 4.
      • Save the stock setting and exit the tools mode.

    • The tensioner on the intermediate paper drive belt. Check that the tensioner is free to move and that the tensioner pulley is free to rotate. If necessary re-lubricate the tensioner and tensioner pulley. Refer to ADJ 4.1.
    • That the drive pulleys on both transport motor 1 and 2 are secure and do not slip on the motor shaft.
    • All the transport drive belts are correctly fitted and are in a good condition
    • All the transport rolls and idler pulleys are free to rotate.
    • The diverter gate and linkage for free movement.
    • If the paper has dog ear on the inboard corner, install TAG 005 Rear gravity gate mylar kit.
    • A paper jam in the path to bin 1, to the compiler, and for poor stacking on bin 1.
    • Ensure that the 1K LCSS is fully latched to the machine, refer to REP 11.11-120.
    • Torn paper fragments from a previous jam clearance action.
    • 11-142 Only. Check the processor Mod / Tag plate. If either TAG 046 or TAG 047 is struck, perform the following:

      1. Press the Access button.
      2. Press the Enablement Code button.
      3. Use the numerical keypad to enter the enablement code *3386787231.
      4. Press Enter.

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