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  1. #1
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    error system wc 7755

    System failure after changing battery, the printer does not start and asks the system administrator.
    I replaced the backup battery on the motherboard of the printer, but now the printer does not start, says system error and restart forever. He stops and restarts the configuration page, but gives no error code




  2. #2
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: error system wc 7755

    Once the battery is dead or disconnected, the NVM values will be erased.
    Sounds like you will need to do a Forced AltBoot software load.

  3. #3
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    Re: error system wc 7755

    I'm sorry, I'm not a technician, as you load a Forced ALTBOOT software.

  4. #4
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    error system wc 7755

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    Re: error system wc 7755

    What battery did you changed ?

    Sent from my V3-E using Tapatalk

  5. #5
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    Re: error system wc 7755

    i've replaced battery backup... this model
    http://www.xentair.com/product_image...122__92309.jpg

  6. #6
    Service Manager 1,000+ Posts
    error system wc 7755

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    Re: error system wc 7755

    Power off the machine and check again if the battery is well fitted on little board. Also check if the little board is good seated in the connector.
    If all ok then you need to reload machine software using altboot procedure.
    Send me at stoadis@gmail.com the configuration report printed by machine.
    Do you have any image on the touch screen ?

  7. #7
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    Re: error system wc 7755

    I have not explained, the printer now works, but the battery is almost empty (every once in a boot resets), the other printer I've damaged by changing it... I would like to know if there is a procedure to change

  8. #8
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    error system wc 7755

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    Re: error system wc 7755

    If the time needed to change is lower than 20 seconds you dont loose the nvm data.
    For the nonworking machine you need to reload the software using usb stick memory.


    Sent from my V3-E using Tapatalk

  9. #9
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    Re: error system wc 7755

    great! I have to be very quick in changing!! where do I find the software to reload if I'm wrong?

  10. #10
    Service Manager 1,000+ Posts
    error system wc 7755

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    Re: error system wc 7755

    20 seconds is quite enough time for to place new battery on the board.
    Send me mail with config report. I have several version of software and can check if I have the version of your machine.

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