Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14
  1. #11
    Trusted Tech 50+ Posts
    Join Date
    Jul 2013
    Location
    Lehi
    Posts
    68
    Rep Power
    22

    Re: Yellow and magenta horizontal lines

    The customer only uses this machine for a copier.

  2. #12
    Service Manager 1,000+ Posts
    Yellow and magenta horizontal lines

    adriansto's Avatar
    Join Date
    Nov 2007
    Location
    Somewhere in Europe near Black Sea
    Posts
    2,237
    Rep Power
    71

    Re: Yellow and magenta horizontal lines

    Is not that the problem. Because you dont have access at the diagnostic mode you must find a way to determine if the error came from scanner part of the machine or from printer part of the machine.
    If you use a machine at a printer only you will see if this part is ok or not.

  3. #13
    Trusted Tech 50+ Posts
    Join Date
    Jul 2013
    Location
    Lehi
    Posts
    68
    Rep Power
    22

    Re: Yellow and magenta horizontal lines

    I went back out to the customers office and ran a calibration and the print out had the lines still on it.

  4. #14
    Service Manager 1,000+ Posts
    Yellow and magenta horizontal lines

    adriansto's Avatar
    Join Date
    Nov 2007
    Location
    Somewhere in Europe near Black Sea
    Posts
    2,237
    Rep Power
    71

    Re: Yellow and magenta horizontal lines

    You mean the page that is printed for use it on the machine scanner for calibration.
    You can try to cover the magenta or yellow ROS window to eliminate the laser malfunction.
    But I think the problem is High Voltages Power Supply for drum modules or poor contact on drum module charge contacts

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here