workcentre 5687 machine finisheris not detected

[InterfaceP]

Use a screwdriver to check the docking switch. Make sure it works or it's in the correct position before moving on.

[andywong90]

Finisher to workcentre 5687 No,but i put finisher installed in workcentre 5675 thereis no problem.good. can use. In the end is not the office finisher not suitable to workcentre 5687.Workcentre 5687 machine in the end what should finisher it. Can teach me. thank you.

[adriansto]

Check software version on WC5675 machine and compare with WC5687 software version

[andywong90]

OK,I tried again to inform you.thank you

[andywong90]

I already checking ,workcentre5687 machine version not the same workcentre 5675 machine. How toupdate firmware because the first time i do,so do not know what to do. Can teach me.thank you.

[adriansto]

The procedure is described on the service manual.
You need a usb stick and the needed firmware .dlm file.

[andywong90]

OK,i try again .Thank you.

[Vadim]

to bring down speed of machine to 75 and she will see office finisher