Hey,
I am trying to factory reset a Xerox Workcentre 6505 but there seems to be no way to do this without getting an engineer out on site.

The reason I need to factory reset is because no one can remember the username/password to access the web interface of the printer.

We DO have access to the physical control panel of the printer but there are no options to factory reset there. There are options to 'reinitialize NVM' but this doesn't actually reset the web interface credentials.

I have tried default credentials and admin/physical control panel pass but no luck.

Am I out of luck? Do I need to pay several hundred $$$ for an engineer just to factory reset a printer?

Appreciate any help! Willing to try reasonable suggestions