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  1. #1
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    xerox wc 6505n REPLACE TRANSFER UNIT

    apparently i have installed a new transfer unit assembly and the message on the ui will not clear. How to I reset it?

  2. #2
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    Do you have service manual?

  3. #3
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    First, follow the steps in the user manual. Transfer belt reset is on page 225.

    Here is a link to the manual via xerox.com : http://www.support.xerox.com/support...ntentId=121958



    I've heard of a problem when the transfer unit counter wont reset. I hear doing a software upgrade fixes it.

    Here is a link to xerox.com's latest software release for your machine.

    WorkCentre 6605 File Download

  4. #4
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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    Quote Originally Posted by livewire View Post
    Do you have service manual?
    apparently my head tech talked to someone who did.It seems like you need to initialize the dtb waste after installation....which i did. stiill no go. Aside from checking voltages which we could not do because of no Service manual we did everything correct. Im not sure how it could be a bad transfer unit with only one patch sensor on it. I had a feeling that maybe the varistor on the right hinge maybe bad. I had no reisistance or continuity.
    I just dont know how to reset the Replace Transfer unit message. must be an NVM value. I could not find any parameter setting other than the dtb waste. Stumped. btw... it was a customer supplied transfer unit. probably an ebay deal.

  5. #5
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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    I cant seem to find transfer belt reset in the user manual. page 225 is canadian regulations in my copy..
    could you provide me a link or screen shot? ericbrustad@gmail.com

    also... which software? Do you mean the firmware of the machine? I saw no firmware listed under workcentre 6505.

    Thanks.

  6. #6
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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    Quote Originally Posted by Exok View Post
    First, follow the steps in the user manual. Transfer belt reset is on page 225.

    Here is a link to the manual via xerox.com : http://www.support.xerox.com/support...ntentId=121958



    I've heard of a problem when the transfer unit counter wont reset. I hear doing a software upgrade fixes it.

    Here is a link to xerox.com's latest software release for your machine.

    WorkCentre 6605 File Download

    the links on my end ended up at a default search screen for xerox.. It wasnt 6505 specific.

  7. #7
    Senior Tech 100+ Posts
    xerox wc 6505n REPLACE TRANSFER UNIT


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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    Eric, I'll be sending you a manual (pdf) hopefully tomorrow. 60 mgs. If you need anything in the manual, just call. But the belt reset procedure is not there. It does say to to a reset after installation. The reset procedure for the fuser is there however. Mr. J evidently found the same belt reset procedure that is @ Xerox.com, but it still won't reset. Strange that it's not in the manual - at least we couldn't find it.
    Glenn

  8. #8
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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    Quote Originally Posted by Scarecrow View Post
    Eric, I'll be sending you a manual (pdf) hopefully tomorrow. 60 mgs. If you need anything in the manual, just call. But the belt reset procedure is not there. It does say to to a reset after installation. The reset procedure for the fuser is there however. Mr. J evidently found the same belt reset procedure that is @ Xerox.com, but it still won't reset. Strange that it's not in the manual - at least we couldn't find it.
    Glenn

    Thanks.. I greatly appreciate it.

  9. #9
    Service Manager 1,000+ Posts
    xerox wc 6505n REPLACE TRANSFER UNIT

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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    Press Machine Status button
    Tools - Admin settings - Service Tools - Reset transfer Unit.
    Sometimes dont work if the firmware is lower than 2.00.06 so the solution is to upgrade the firmware.

  10. #10
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: xerox wc 6505n REPLACE TRANSFER UNIT

    You can download the user manual from xerox.com

    Here is the section I was talking about:

    Resetting the Transfer Unit
    The print meter keeps a count of the pages processed by the Transfer Unit. As the page count nears the
    end of life for the transfer unit, a message appears to warn you to replace it soon. After the transfer unit
    is replaced, reset the transfer unit so that the printer has an accurate page count for the new unit.
    To reset the transfer unit:
    1. At the printer control panel, press the Machine Status button.
    2. Touch Tools>Admin Settings.
    3. Using the keypad, type the passcode as needed.
    4. Touch Service Tools.
    5. Touch Reset Transfer Unit.
    6. Touch Reset>Yes, Reset.
    To cancel, touch the X button or select No, Cancel.
    7. To return to the Service Tools menu, press the Back arrow. To return to the Services Home menu,
    press the Services Home button.

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