Workcentre 7855 Advice

[fatfingers73]

Morning all,

We're about to take over some ricoh devices and the customer also wants us to look after one 7855.

I'm only trained on canon/ricoh & sharp. Although I have looked after a few DC250's in the past.

I remember with the DC250 I didn't need PWS or EDOC and could still enter service mode and use my PDF manual.

Just wondering if I can do the same with the 7855?

I have another meeting with the client on Monday and would really appreciate some advice.

Have a good weekend.

[adriansto]

Pdf service manual is available for this machine. No edoc need.

[Exok]

You can totally take care of this machine without a PWS. All service diagnostics are built in and accessed from the UI and or through CWIS via network connection. If it has an old version of software, I would recommend upgrading to the current general release software you can get at xerox.com . Newer software levels start with 072.xxx... vs 071.xxx...

[fatfingers73]

Thanks chaps.

Much appreciated