Xerox 700i ui touch not responding

[mdm]

Good Morning all,

Happy New Year

I start my new year with a call from a customer that the touch screen on the 700i
is not responding. check and found no faults to troubleshoot take down and clean touch screen componets still no change. I was hoping some one had the same or similar problem and be able to give help on how to solve.


Thanks

[bojans]

Check out posts about DC 250 touch screens.
What you have to do is to use hot air around frame of touch screen.

[lion_heart]

Good Morning all,

Happy New Year

I start my new year with a call from a customer that the touch screen on the 700i
is not responding. check and found no faults to troubleshoot take down and clean touch screen componets still no change. I was hoping some one had the same or similar problem and be able to give help on how to solve.


Thanks

interfacep a member on this forum had a video on how to fix it. i did it and worked for me, carefully take a part, apply heat with a good heat gun for about 30 sec. took care of problem.