xerox WC 7556 "fuser system error"

[seximibabay07]

Is the "fuser system error" always caused by the fuser? Or have you seen something else? I have a WC 7970 throwing that message intermittently. It may make 100 prints/copies, and randomly go into jam, then says fuser error, which will require a reboot. I did get the same message at the end of one reboot, but usually prints for a while. I noticed a small wrinkle in the heat roller about an inch from the edge.

hi any error code?
tnhx

[TEKK09]

hi any error code?
tnhx

I hope these are the codes you wanted. I should have included them prior. Thanks a lot!
310-330-00
310-330-00
312-912-00
377-903-00
377-901-00
377-900-00

[djwhoo]

I hope these are the codes you wanted. I should have included them prior. Thanks a lot!
310-330-00
310-330-00
312-912-00
377-903-00
377-901-00
377-900-00

Kinda having a 310.330 epidemic. Changed the fuser , transfer assembly and motor. Still sounds like it's bogging down then codes out. Fuser system failure. Any ideas?

[seximibabay07]

Kinda having a 310.330 epidemic. Changed the fuser , transfer assembly and motor. Still sounds like it's bogging down then codes out. Fuser system failure. Any ideas?

hi try this step
310-330 Fuser Motor Fault

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 10.1 Fuser Drive Control (1 of 2)

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 9.29 1st BTR Contact Retract Control

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description

The Fuser Drive Motor revolution failure was detected.
NOTE:
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.



[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Initial Action

• Turn the power OFF and check whether the Fuser Assembly is installed properly.
  
• With the Fuser in nipped state, rotate the Roller manually to check for loading.

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Procedure

Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD PWB and open the Chassis Assembly.
Turn the power ON and enter the Diag mode. Turn ON DC330 [010-006] (Fuser Drive Motor).
Does the Fuser Drive Motor rotate? Yes No Unanswered
Is the voltage between the Fuser Drive Motor J242-1 (+) and the GND (-) +24VDC? Yes No Unanswered
Go to +24VDC Power RAP (7525/30/35) +24VDC Power RAP or +24VDC Power RAP (7545/56) +24VDC Power RAP.

Regards;

[djwhoo]

hi try this step
310-330 Fuser Motor Fault


[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 10.1 Fuser Drive Control (1 of 2)

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 9.29 1st BTR Contact Retract Control

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description

The Fuser Drive Motor revolution failure was detected.
NOTE:
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.



[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Initial Action

• Turn the power OFF and check whether the Fuser Assembly is installed properly.
• With the Fuser in nipped state, rotate the Roller manually to check for loading.

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Procedure

Turn the power OFF and remove the Rear Upper Cover. Disconnect the connector J592 of the MD PWB and open the Chassis Assembly.
Turn the power ON and enter the Diag mode. Turn ON DC330 [010-006] (Fuser Drive Motor).
Does the Fuser Drive Motor rotate? Yes No Unanswered
Is the voltage between the Fuser Drive Motor J242-1 (+) and the GND (-) +24VDC? Yes No Unanswered
Go to +24VDC Power RAP (7525/30/35) +24VDC Power RAP or +24VDC Power RAP (7545/56) +24VDC Power RAP.

Regards;

thanks!! Yea. For some reason on every 75xx 010-006 doesn't work. Why is that? 010-001 will. And that's on functioning machines. Typo?

[fosg2000]

can any body help me got this error:


310-382


please advice

[vodo]

I need your help guys in this issue , PLEASE Help

Your customer properly had wrong type fuser for machine. Check its part number, make sure it's correct. REmember the 7525,7535 is a same fuser and 7545,7556 is same one. Wrong voltage(120V or 220V) and wrong type of fuser will give you "fuser error"

[seximibabay07]

can any body help me got this error:


310-382


please advice

310-382 Fuser Thermostat Fault

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 10.4 Fusing Heat Control (2 of 2)

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description

The Fuser Assembly Thermostat is broken.
NOTE:
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.



[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Initial Action

• Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.
  
• Check whether the MCU PWB connector J431 is connected properly.

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Procedure

Measure the resistance between P600 pin-A11 and P600 pin-B9.
Is the resistance infinite? Yes No Unanswered

[fosg2000]

310-382 Fuser Thermostat Fault


[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 10.4 Fusing Heat Control (2 of 2)

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description

The Fuser Assembly Thermostat is broken.
NOTE:
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.



[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Initial Action

• Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.
• Check whether the MCU PWB connector J431 is connected properly.

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Procedure

Measure the resistance between P600 pin-A11 and P600 pin-B9.
Is the resistance infinite? Yes No Unanswered

thanks, can you reply with printscreens from your PWS, cuz i can see the pictures from your post

thanks again...

[fosg2000]

can anyone share the service manual for WC 7545

cuz need the details for :

[COLOR=rgba(17, 19, 150, 0.901961)]310-382 Fuser Thermostat Fault


thanks[/COLOR]