Customer called with smears on prints and blobs of ink. I ran it through the cleaning process about 5 times to get all clean sheets out. First print looked like crap, smears and blobs and light. Then I discovered they had switched to cheap ink after their Xerox contract ended. I know the ink quality will make a difference. My question is, will removing all the aftermarket ink, replacing it with OEM, and running prints to purge the old ink help, or should I look at printhead replacement?
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