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  1. #1
    Senior Tech 250+ Posts fbkhan3's Avatar
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    WC 5755 Misfeed indication in Document feeder

    have cleaned both of these marked sensors as seen in attachment but still can't get rid of misfeed indication in Document feeder area.for the moment i have unplugged the Document feeder so costumer can make copies through scanner glass.

    kindly suggest.
    Thanks & Regard's

    image1 (2).JPG

  2. #2
    Senior Tech 100+ Posts
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    Re: WC 5755 Misfeed indication in Document feeder

    And what jam chainlink do you have? There in the DADH more than two sensors.

  3. #3
    Senior Tech 250+ Posts
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    Re: WC 5755 Misfeed indication in Document feeder

    Check the two in the top cover. The one on the bottom usually gets dislodged.

  4. #4
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: WC 5755 Misfeed indication in Document feeder

    My bad i forgot to check the fault history and chain link Thanks for pointing me to the right direction.
    Did anyone came across this issue before specially with this model?





    Regard's

  5. #5
    Service Manager 1,000+ Posts
    WC 5755 Misfeed indication in Document feeder

    adriansto's Avatar
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    Re: WC 5755 Misfeed indication in Document feeder

    Remove the rollers kit from DADF and check it. Check if the gears from this kit are ok
    When put the kit back be sure it is in corect position so the rollers can be rotated by the drive mechanism.
    I think your problem is the rollers dont rotate and dont feed the paper bcause the kit is misplaced.

  6. #6
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: WC 5755 Misfeed indication in Document feeder

    Quote Originally Posted by adriansto View Post
    Remove the rollers kit from DADF and check it. Check if the gears from this kit are ok
    When put the kit back be sure it is in corect position so the rollers can be rotated by the drive mechanism.
    I think your problem is the rollers dont rotate and dont feed the paper bcause the kit is misplaced.

    Really appreciate that adriansto,i'll look for that in next visit but does it really generates a continuous misfeed indication if anything wrong with that feeding kit or it will only create problem when paper feeding?





    Regard's

  7. #7
    Senior Tech 100+ Posts
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    Re: WC 5755 Misfeed indication in Document feeder

    Quote Originally Posted by fbkhan3 View Post
    Really appreciate that adriansto,i'll look for that in next visit but does it really generates a continuous misfeed indication if anything wrong with that feeding kit or it will only create problem when paper feeding?
    Regard's
    Only when feeding.
    By the way, have you checked jam log? And if so what is the chain link?

  8. #8
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: WC 5755 Misfeed indication in Document feeder

    Quote Originally Posted by Corder View Post
    Only when feeding.
    By the way, have you checked jam log? And if so what is the chain link?
    Thank a ton guys for all your inputs I may have a visit there tomorrow and ill keep you guys update regarding the issue.

    Regard's

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