Xerox ColorQube 8700 Error Code

[Tech2002]

Have the listed Printer and am working with an Error Code - 094-700. Does anyone have a thought as to what this
code is for? I think it is a motor but an not sure - Thank you for the feedback.

[nmfaxman]

this is for an 8500, but should be close.

9,0XX.xx Errors - Ink Loader Faults
9,000.44: Ink Loader device fault
9,005.49:The cyan ink melt heater is On, but ink is not dripping.
9,006.41: The magenta ink melt heater is On, but ink is not dripping.
9,007.42:The yellow ink melt heater is On, but ink is not dripping.
9,008.43: The black ink melt heater is On, but ink is not dripping.
9,015.4x through 9,018 (8500/8550/8560 only): When the Ink Loader door is
opened to clear an ink jam, the following codes are recorded: 9,01x.41, where
x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
9,025.4x through 9, 028 (8500/8550/8560 only): When the inkloader door is
opened for a second time, the following codes are recorded: 9,02x.41, where
x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
9,035.43 through 9,038 (8500/8550/8560 only): Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.

[greenbean]

Process drive error
94-700.pdf

[Tech2002]

Process drive error
94-700.pdf

Thank you - have to see what I can do for this account. Appreciate the feedback!

[Tech2002]

this is for an 8500, but should be close.

9,0XX.xx Errors - Ink Loader Faults
9,000.44: Ink Loader device fault
9,005.49:The cyan ink melt heater is On, but ink is not dripping.
9,006.41: The magenta ink melt heater is On, but ink is not dripping.
9,007.42:The yellow ink melt heater is On, but ink is not dripping.
9,008.43: The black ink melt heater is On, but ink is not dripping.
9,015.4x through 9,018 (8500/8550/8560 only): When the Ink Loader door is
opened to clear an ink jam, the following codes are recorded: 9,01x.41, where
x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
9,025.4x through 9, 028 (8500/8550/8560 only): When the inkloader door is
opened for a second time, the following codes are recorded: 9,02x.41, where
x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
9,035.43 through 9,038 (8500/8550/8560 only): Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.

Thank you for the feedback - appreciated!

[Flash]

It is usually the drum maintenance cam shaft. One of the cams may be cracked and slipping on the shaft. It is hard to see unless you take it out of the machine. Next most common cause is the process drive unit. You can try retiming it.

[Tech2002]

It is usually the drum maintenance cam shaft. One of the cams may be cracked and slipping on the shaft. It is hard to see unless you take it out of the machine. Next most common cause is the process drive unit. You can try retiming it.

Appreciate the feedback. This is more then I wanted to get into with this client. I suspect that you've have had to the timing on one of these? Often?

I had also seen that the code listed was supposed to be the Ink Stick getting miss-aligned/stuck and that it, or they, need to be extracted and re-seated. Any truth to that? This would be too easy. Right? Thanks.