Paper Dust

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  • Santander
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2009
    • 768

    #1

    Paper Dust

    Had a call a couple of weeks ago for a copy quality issue at a municipal customer and found a broken charge wire on the grid of a Kyocera 5050. The charge grid was replaced and the unit thoroughly cleaned, including the wiper on the registration roller. The unit was coming due for a PM so informed the customer we would be back the next day to do the full PM. Since they were in the midst of they budget cycle they requested that we delay it for a few days until they were done printing their budgets and proposals. OK! Returned 3 days later as requested to do the PM and found the paper dust accumulated on the registration roller cleaning assembly as shown in the attached pix. They had run 6,300 pages in the three days and this is what it looked like. We also have had an increase in the number of calls for "squeaks" only to clean bushings of "paper dust" and re-lube them to solve the squeak.

    Anyone else seeing this problem?
    Attached Files
  • NeoMatrix
    Senior Tech.

    2,500+ Posts
    • Nov 2010
    • 3514

    #2
    Re: Paper Dust

    You've post a CQ problem into the Rant's and Raves forum.
    You may like to delete this post and move it over to the Kyocera forum.
    You'll most likely get a quicker response.
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

    Comment

    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2014

      #3
      Re: Paper Dust

      Paper dust is from s%&t paper.

      Byting on bits.
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #4
        Re: Paper Dust

        Interesting!.....as they say, "You Get What You Pay For"!

        Anyway, I had a location (a church) that had custom offset printed bulletins.

        Long story short, the printer had used so much "offset powder" (helps the ink dry and keeps pages from sticking together) which is kind of like talcum powder on the pages that it would foul the pick up feed rollers making them slick and unable to pick up the paper to print!...referred the customer back to the printer to have their custom job reprinted with LESS offset powder!...DOH!

        REACH FOR THE STARS!!!
        Konica Minolta Planetariums!
        https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36232

          #5
          Re: Paper Dust

          Originally posted by NeoMatrix
          You've post a CQ problem into the Rant's and Raves forum.
          You may like to delete this post and move it over to the Kyocera forum.
          You'll most likely get a quicker response.
          It is not a CQ poet. It is a rant about paper dust from cheap crappy paper.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36232

            #6
            Re: Paper Dust

            Originally posted by Phil B.
            People think " paper is paper" what they don't know is.. cheaper paper has a lot of "powder" to keep the sheets from sticking together..and you will also find there are lots of paper slivers in the cheaper paper also

            Tell your customer to switch to a higher grade paper ( will reduce jams and the issue you stated)
            The problem is t hat he said it was "a municipal customer". That means city government. That means very tight budget. Also usually means that they are expected to support local businesses. I have a print shop at an elementary school district with 2 production machines. The person in charge of the print shop has worked for years for commercial printers. He know the importance of quality paper. I found a source that provides a paper that is superior to what you get from Office Depot, etc, and costs less in the quantity he needs. He orders bright white letter size 20# bond by the truck load. Lasts him just over 1 year. Print shop is a one end of their warehouse so he has plenty of room for storage.

            Comment

            • Kidaver
              Ghoulscout

              500+ Posts
              • Apr 2011
              • 912

              #7
              Re: Paper Dust

              That's all? Man you should have seen some of the school machines I had to go clean when I first started in this field. Mountains of paper dust piled up on that open area behind that felt cleaner. Schools around here get "donated" paper from the paper mills...in other words the crap they can't sell.
              "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22864

                #8
                Re: Paper Dust

                Typical. You'll get a new camel hair brush in the kit.

                I had a Sharp Dragon I series that was paper skewing and jamming at the registration roller. There was so much paper dust after only 50K that the registration roller would not turn at all. Worst paper ever.

                =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5460

                  #9
                  Re: Paper Dust

                  Yuck. Reminds me of a KM 500's paper dust cleaner.
                  Whatever

                  Comment

                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 14027

                    #10
                    Re: Paper Dust

                    Originally posted by qbert69
                    Interesting!.....as they say, "You Get What You Pay For"!

                    Anyway, I had a location (a church) that had custom offset printed bulletins.

                    Long story short, the printer had used so much "offset powder" (helps the ink dry and keeps pages from sticking together) which is kind of like talcum powder on the pages that it would foul the pick up feed rollers making them slick and unable to pick up the paper to print!...referred the customer back to the printer to have their custom job reprinted with LESS offset powder!...DOH!

                    I had exactly the same problem at a church. Ledger sized offset printed bulletins. Every Thursday I would have to go clean the vertical transport rollers. Eventually I MacGuyvered a pad system to brush the dust off the rollers. It works pretty well.

                    Comment

                    • NeoMatrix
                      Senior Tech.

                      2,500+ Posts
                      • Nov 2010
                      • 3514

                      #11
                      Re: Paper Dust

                      Originally posted by copier addict
                      I had exactly the same problem at a church. Ledger sized offset printed bulletins. Every Thursday I would have to go clean the vertical transport rollers. Eventually I MacGuyvered a pad system to brush the dust off the rollers. It works pretty well.
                      Share a pic of your MacGuyer roller cleaner pad...
                      Inauguration to the "AI cancel-culture" fraternity 1997...
                      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                      Comment

                      • Iowatech
                        Not a service manager

                        2,500+ Posts
                        • Dec 2009
                        • 3933

                        #12
                        Re: Paper Dust

                        Originally posted by qbert69
                        Interesting!.....as they say, "You Get What You Pay For"!

                        Anyway, I had a location (a church) that had custom offset printed bulletins.

                        Long story short, the printer had used so much "offset powder" (helps the ink dry and keeps pages from sticking together) which is kind of like talcum powder on the pages that it would foul the pick up feed rollers making them slick and unable to pick up the paper to print!...referred the customer back to the printer to have their custom job reprinted with LESS offset powder!...DOH!

                        Back in the day I ran across Risos that used starch for a similar effect as the offset powder, but luckily that was applied at the entrance of the receiving tray so there were no misfeeds. It did make quite the mess if there were even tiny air currents though, which thanks to the speed of the prints entering the receiving tray was exactly always.

                        Comment

                        • copier_operator
                          Junior Member
                          • Oct 2016
                          • 9

                          #13
                          Re: Paper Dust

                          Up to a few weeks ago i was having an bi weekly struggle with dust.
                          Cheap gritty and easily 'fractured' paper will do that - its rarely the end user that gets to decide which paper to use.

                          Took me two years of whining and crunching numbers to convince my superiors to switch to better quality paper.
                          Less downtime due to maintenance, WAY less paperjams, WAY less dust and air pollution in my workplace -and the kicker is - the cost is IDENTICAL to the cheap crap paper i had to use before.

                          Always some guy behind a desk that has never been here - in the workplace - that makes the call on what to buy.

                          Comment

                          • Copier Addict
                            Aging Tech

                            Site Contributor
                            10,000+ Posts
                            • Jul 2013
                            • 14027

                            #14
                            Re: Paper Dust

                            Originally posted by NeoMatrix
                            Share a pic of your MacGuyer roller cleaner pad...
                            Next time I'm there I will try to remember to snap a pic.

                            Comment

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