Poll: Non-professional behavior.

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 23008

    #1

    Poll: Non-professional behavior.

    Ok, let's get this started.

    Who would like to see members banned that give out Service Manager Modes and Total Counter Resets on open forum?
    48
    Yes
    0%
    37
    No
    0%
    11

    The poll is expired.

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
  • zaza
    MECANOGRAPHE

    1,000+ Posts
    • Mar 2008
    • 1095

    #2
    vey well question friend

    Originally posted by blackcat4866
    Ok, let's get this started.

    Who would like to see members banned that give out Service Manager Modes and Total Counter Resets on open forum?
    realy it have then many member friend Blackcat ...
    BEST TECHNICIAN . NICE PEOPLE .

    Comment

    • fixthecopier
      ALIEN OVERLORD

      2,500+ Posts
      • Apr 2008
      • 4713

      #3
      Since companies get paid by meter counts, it is unprofessional to let customers have access to information that could change the meters. It is sometimes easy to forget when we are talking to other techs that end users can read what we post. Brings back that whole discussion about sorting out the end users from the techs. I would support making it a rule that some information should not be posted, and list exactly what those items are.
      The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Making it a rule? Nobody reads the rules here!
        And if you doubt me, how many first time posters ask for manuals?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23008

          #5
          The end result is the same. Ignorance is no excuse.

          If you park in front of a fire hydrant and don't know about the rule, you still get the ticket.

          Members that cannot figure out that they shouldn't be giving out this information, will be able to figure out that they are no longer a member.

          This isn't Smarka, and it shouldn't be. We're professionals.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • peterepeat
            Technician

            50+ Posts
            • Apr 2008
            • 84

            #6
            I think that as long as this is an open forum where any nitwit with a pc can access this info(thank you so much google), people need to use caution. Again, we're back to the end-user/technician issue. Perhaps there is some way to filter this information if we can't stop it.

            Comment

            • Jimbo1
              Senior Tech

              500+ Posts
              • Mar 2008
              • 845

              #7
              I think it's simply just because you can
              post stuff like that here should you?

              There are folks who will do anything and not care what any of us think about it.

              However we aren't here for the purposes of allowing these things just because they want to get by so I voted to ban.

              Sides you don't know who that is. Are they wanting that info to go to a competitors location and screw an account for somebody. That ain't right.
              I wouldn't do that to someone.
              "Some days you get the bear, some days the bear gets you."

              Cdr. William Riker

              Comment

              • FRIDGEMAGNET
                Trusted Tech

                250+ Posts
                • Aug 2007
                • 377

                #8
                If you ban people for giving out meter resets then where do you stop? Ban people for showing how to get into service mode?

                Comment

                • wagon
                  Village Idiot

                  500+ Posts
                  • Dec 2006
                  • 654

                  #9
                  Lecture them, delete their post and maybe suspend their account. If they do it again ban them.
                  If you are hitting your head up against a wall it always feels better when you stop.

                  Comment

                  • ToshibaTech
                    Senior Tech

                    500+ Posts
                    • Apr 2007
                    • 580

                    #10
                    Maybe there should be an entrance exam of sorts, either pertaining to "your brand" in particular or equipment in general. Wouldn't be hard to do just 5 or so questions would weed out those who belong and not. Even if this only kept you from viewing certain forums.
                    I will not give you service manuals or firmware.

                    Comment

                    • cobiray
                      Passing Duplication Xpert

                      1,000+ Posts
                      • Mar 2008
                      • 1199

                      #11
                      Originally posted by oronocova
                      Maybe there should be an entrance exam of sorts, either pertaining to "your brand" in particular or equipment in general. Wouldn't be hard to do just 5 or so questions would weed out those who belong and not. Even if this only kept you from viewing certain forums.
                      That's been discussed in the past. I personally think it would be a fabulous idea. Not because I'm some kind of elitist or anything, but so the info is being distributed to techs and not someone who doesn't want to pay for a service call.
                      While we're shooting for the moon, I'd love to see users actually use the search function also. No to bash the newbies, but it seems to be them who don't do a search a week after the question has been asked before.
                      the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                      Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                      Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                      Comment

                      • cobiray
                        Passing Duplication Xpert

                        1,000+ Posts
                        • Mar 2008
                        • 1199

                        #12
                        For the record, I'm not one way or another on the issue. I won't be giving out any info if I think the person is an end user and it involves tech modes, counter resets, etc. Not that I will get it right all the time, but I do try to limit my involvement with end users.

                        Also annoying are the hit and runners. Those who ask a question, get an answer and don't contribute or come back until they have another question to be answered. Grrrrr.
                        the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                        Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                        Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                        Comment

                        • DadO
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Dec 2007
                          • 401

                          #13
                          Its a bad way to sell the machine as a new one anyway .

                          I personaly vote for non ban but to warn them yes...U wont get a lot whit an ban since they will register as a new user.

                          A lot of people(techs) do that but in small proportion so its relatively, natural....

                          Comment

                          • kyoceradude
                            The Great Gazoo

                            250+ Posts
                            • Aug 2006
                            • 442

                            #14
                            The administrators of other sites look for keywords in all new posts and will not show them if they contain such keywords. It will give you a message that the administrator deleted your post because it contained certain keywords. Maybe the administrators here can do the same?
                            My mission here on Earth is to help all you Dum-Dums!

                            Comment

                            • JustManuals
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2006
                              • 9838

                              #15
                              Not very likely. Not with the sysop here!

                              Comment

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