Travel charge

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  • copycart
    Technician

    Site Contributor
    50+ Posts
    • May 2009
    • 97

    Travel charge

    I was wondering what you guys charge per mile outside your area. I charge 1.50 per mile for travel time outside my 30 mile radius area. I drove 120 miles to service a copier and charged them about 187.50 for travel time plus my labor cost. I still had to drive the 2 hours back to my office. 30 years ago, the company I worked for charged 1.00 per mile outside a 30 mile radius. Am I cheap of what? Don't happen often
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4208

    #2
    Re: Travel charge

    Haven't charged mileage for over 20 yrs. Most companies in my area don't charge mileage. If too far away I will turn away the business or if not too busy and can make some decent money I may take it without charging any extra for travel time.

    Comment

    • Vincent128
      Trusted Tech

      Site Contributor
      250+ Posts
      • Sep 2015
      • 331

      #3
      Re: Travel charge

      We charge $0.56 a mile round trip but we also have minimum hour charges based on distance. Anything over 26 miles is 2 hours min, 60+ miles is 3 hours min.

      Comment

      • 3ktlc
        Trusted Tech

        Site Contributor
        100+ Posts
        • Feb 2018
        • 178

        #4
        Re: Travel charge

        We charge a higher hourly rate outside our normal distance.

        Comment

        • guitar9199
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2016
          • 1097

          #5
          Re: Travel charge

          We charge a flat "Trip Charge" for non-contract customers. Contract customers, part of their service rate is based on how far away from the office they are. (Some customers are 45-50 miles out from the office)

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Travel charge

            Originally posted by copycart
            I was wondering what you guys charge per mile outside your area. I charge 1.50 per mile for travel time outside my 30 mile radius area. I drove 120 miles to service a copier and charged them about 187.50 for travel time plus my labor cost. I still had to drive the 2 hours back to my office. 30 years ago, the company I worked for charged 1.00 per mile outside a 30 mile radius. Am I cheap of what? Don't happen often
            my company charges $25 if I have to drive 1 way over 30 miles to get to a call. $50 if over 60miles ... $75 past that

            Comment

            • JasonMcDowell
              Technician
              • Oct 2017
              • 23

              #7
              Re: Travel charge

              If you choose the agent that is ready to work with you all the time and provide the high quality services, you will have no need t pay for anything. For instance, https://www.russiadiscovery.com/tour...without-peaks/ can assist you in such tasks to follow up. That is why the best choice to work so. And to have good time while traveling.

              Comment

              • bsm2
                IT Manager

                25,000+ Posts
                • Feb 2008
                • 27429

                #8
                Re: Travel charge

                Most companies in Florida zero trip charge

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 14719

                  #9
                  Re: Travel charge

                  I used to charge the from the minute I got in my car until the time I got back to the office...they were own the clock.

                  One time I had to go on a service call out on an oil rig in the gulf. That involved getting in a helicopter and I don't even want to tell you how much I charged them.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • SalesServiceGuy
                    Field Supervisor

                    Site Contributor
                    5,000+ Posts
                    • Dec 2009
                    • 7874

                    #10
                    Re: Travel charge

                    If you have established a flat rate for Professional Service fees (I charge $95.00 hour) then half rate for travel time and full rate for onsite.

                    Comment

                    • jackmiller
                      Junior Member
                      • Jan 2022
                      • 1

                      #11
                      Re: Travel charge

                      Maskc is a company that has come as a rescue in the times of Covid. They have developed masks that are fashionable, affordable, and easy to use to stay happy even in such troubled times. These masks are available in different prints, colors, and sizes to accommodate every one out there looking for a reason to glam up. Use the maskc coupon code for a discounted purchase.

                      Comment

                      • davel
                        Technician

                        1,000+ Posts
                        • Oct 2011
                        • 1045

                        #12
                        Re: Travel charge

                        Fu*k off spammer

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808

                          #13
                          Re: Travel charge

                          Originally posted by jackmiller
                          Maskc is a company that has come as a rescue in the times of Covid. They have developed masks that are fashionable, affordable, and easy to use to stay happy even in such troubled times. These masks are available in different prints, colors, and sizes to accommodate every one out there looking for a reason to glam up. Use the maskc coupon code for a discounted purchase.
                          Be gone spammer.

                          Sent from my SM-G960U using Tapatalk

                          Comment

                          • mojorolla
                            The Wolf

                            2,500+ Posts
                            • Jan 2010
                            • 2550

                            #14
                            Re: Travel charge

                            $180 an hour, port to port. No travel charges.
                            But I always let the customer know up front. Somebody calls me on a $200 Brother, I generally talk them out of service and talk them into replacement


                            Failing to plan is planning to fail!!!

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 35045

                              #15
                              Re: Travel charge

                              Originally posted by mojorolla
                              $180 an hour, port to port. No travel charges.
                              But I always let the customer know up front. Somebody calls me on a $200 Brother, I generally talk them out of service and talk them into replacement


                              I had a customer who was a bankruptcy lawyer. He used Lexmark ink jet printers. He had somehow gotten a distributor contract with Lexmark. It ended up being less expensive to buy new printers when the starter cartridges ran out of ink than to replace the cartridges.

                              Comment

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