Hello,
a costumer wants to print his Word (Word 2013) documents (written in AvantGarde Font) with
a Konica-Minolta bizhub C224e and when he selects the PS or PCL driver in the word printer dialogue the font and
the layout, pagebreak changes. You even see the change in the word preview in the driver dialogue before you print it.
Print is wrong too, naturally.
I've simulated it at another place with an older word version and some different drivers.
It happens with PS drivers there, even with some HP or Oki drivers, so it can't be a special Konica-Minolta driver
problem. But with all PCL drivers i have tested it with my configuration, there is no problem.
I think that's a microsoft word problem mainly.
A IT technician told me that he has seen this error with different drivers too and with newer Word Version
it get's worse.
So what I can do, except to use another driver (even from another brand, HP or something) which doesn't cause the problem.
Thank you for help
a costumer wants to print his Word (Word 2013) documents (written in AvantGarde Font) with
a Konica-Minolta bizhub C224e and when he selects the PS or PCL driver in the word printer dialogue the font and
the layout, pagebreak changes. You even see the change in the word preview in the driver dialogue before you print it.
Print is wrong too, naturally.
I've simulated it at another place with an older word version and some different drivers.
It happens with PS drivers there, even with some HP or Oki drivers, so it can't be a special Konica-Minolta driver
problem. But with all PCL drivers i have tested it with my configuration, there is no problem.
I think that's a microsoft word problem mainly.
A IT technician told me that he has seen this error with different drivers too and with newer Word Version
it get's worse.
So what I can do, except to use another driver (even from another brand, HP or something) which doesn't cause the problem.
Thank you for help