canon IR 1643iF ii scano to pc from network

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  • Nikola Karamanov
    Technician

    50+ Posts
    • Apr 2016
    • 58

    canon IR 1643iF ii scano to pc from network

    HI! When I scan documents using the top feed, the second page get stuck about half way through and the scan is stopped, or scanned documneds are send very slow. The network connection is with cable and speed is good. With printing there is no problem and scan via USB speed is good. I scanned with two different software and the result is the same. I haven't updated the machine, could that be the problem?

  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 34940

    #2
    In the future please post your problem only to one forum. It is most likely a machine problem and not a connectivity problem.

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    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7879

      #3
      Are you scanning via USB or LAN ?

      If copies run through at normal speed but it is only scans that are slow I would try updating the firmware.

      www.printerfirmware.co.uk




      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • Nikola Karamanov
        Technician

        50+ Posts
        • Apr 2016
        • 58

        #4
        Thanks guys! I did a factory reset, updated the firmware and everything was fine. Scan through LAN.

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