Mac Printing

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  • CoreyAbels
    Technician

    Site Contributor
    50+ Posts
    • Dec 2014
    • 83

    #1

    Mac Printing

    Good morning gentleman,

    Do we have any Mac or CUPS experts on here? I have some questions about Mac print spooling vs Windows print spooling. Thanks guys!
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2849

    #2
    Re: Mac Printing

    What are you looking to find out? There are a few of us that have experience with CUPS and standard Windows printing. You can always add your Macs to a Windows print server as well.

    Comment

    • CoreyAbels
      Technician

      Site Contributor
      50+ Posts
      • Dec 2014
      • 83

      #3
      Re: Mac Printing

      Originally posted by rthonpm
      What are you looking to find out? There are a few of us that have experience with CUPS and standard Windows printing. You can always add your Macs to a Windows print server as well.
      Thank you for the reply! Here is my overarching question, is there a way to setup a MacBook to print AS it is spooling similar to the way a Windows device does?

      A little context: I have a customer in a fully Mac office who prints legal exhibits to a Kyocera TA 8353ci. As anyone who has been in a law office knows, these exhibits are almost always in PDF form and can be quite large in size. The file in question, is a 2gb 5k page exhibit PDF. It will print all day long from Windows PC because it is printing as it is spooling. However, on the Mac it tries to spool the entire job on the Mac before sending ANY data to the copier. On our office MacBook it spooled up 1800 pages at a file size of 64gb before it ran out of system memory.

      I have tried multiple protocols (LPD, HP Socket, and IPP), I have tried printing through a shared Windows print que as well, with no change.

      Any insight or direction you can provide would me most appreciated (apologies if the terminology is incorrect)!

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36748

        #4
        Re: Mac Printing

        Originally posted by CoreyAbels
        Thank you for the reply! Here is my overarching question, is there a way to setup a MacBook to print AS it is spooling similar to the way a Windows device does?

        A little context: I have a customer in a fully Mac office who prints legal exhibits to a Kyocera TA 8353ci. As anyone who has been in a law office knows, these exhibits are almost always in PDF form and can be quite large in size. The file in question, is a 2gb 5k page exhibit PDF. It will print all day long from Windows PC because it is printing as it is spooling. However, on the Mac it tries to spool the entire job on the Mac before sending ANY data to the copier. On our office MacBook it spooled up 1800 pages at a file size of 64gb before it ran out of system memory.

        I have tried multiple protocols (LPD, HP Socket, and IPP), I have tried printing through a shared Windows print que as well, with no change.

        Any insight or direction you can provide would me most appreciated (apologies if the terminology is incorrect)!
        Have you tried posting a question to the Apple Support Community? Be sure to mention that you want it to start printing immediately. Official Apple Support Community

        Comment

        • CoreyAbels
          Technician

          Site Contributor
          50+ Posts
          • Dec 2014
          • 83

          #5
          Re: Mac Printing

          Not yet, but I will pose the question there as well. Thank you!

          Sent from my Pixel 7 using Tapatalk

          Comment

          • rthonpm
            Field Supervisor

            2,500+ Posts
            • Aug 2007
            • 2849

            #6
            Re: Mac Printing

            That's been a common issue with CUPS for years. There used to be a couple of additional commands you could add to an IPP connection to tell it not to wait, however who knows if they still work.

            Beyond Apple support, you may also want to try Linux support sites as CUPS is identical whether it's installed on a Mac or Linux system.

            Have you also looked at potentially trying to shrink the size of the PDF's? I had a legal as a client that would get massive PDFs of scanned documents. Even with Windows they would get similar issues to yours where the files would be massive. Using a full version of Acrobat, we were able to flatten the files and reduce the size by choosing the option to save as a reduced size PDF. The files were then smaller and often printed considerably faster. It may not be possible in all cases, as they often received files with some kind of security permissions applied that would prevent them from doing anything with the files.

            Also make sure your drivers are current on the Mac and if possible that you're using a Postscript driver.


            Sent from my Pixel 6 Pro using Tapatalk

            Comment

            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 8080

              #7
              Re: Mac Printing

              Originally posted by CoreyAbels
              Thank you for the reply! Here is my overarching question, is there a way to setup a MacBook to print AS it is spooling similar to the way a Windows device does?

              A little context: I have a customer in a fully Mac office who prints legal exhibits to a Kyocera TA 8353ci. As anyone who has been in a law office knows, these exhibits are almost always in PDF form and can be quite large in size. The file in question, is a 2gb 5k page exhibit PDF. It will print all day long from Windows PC because it is printing as it is spooling. However, on the Mac it tries to spool the entire job on the Mac before sending ANY data to the copier. On our office MacBook it spooled up 1800 pages at a file size of 64gb before it ran out of system memory.

              I have tried multiple protocols (LPD, HP Socket, and IPP), I have tried printing through a shared Windows print que as well, with no change.

              Any insight or direction you can provide would me most appreciated (apologies if the terminology is incorrect)!
              The TA8353ci is a current high end 83 cpm model from Kyocera. Have you reached out to their Tech support Dept for their thoughts on how to best configure their print driver.

              7353ci/8353ci OSX Installer (8.9102)
              • 6 MB
              • ZIP

              Kyocera Mac Print Driver

              Comment

              • Blizzoo
                Senior Tech

                Site Contributor
                500+ Posts
                • Aug 2013
                • 594

                #8
                Re: Mac Printing

                Capture.jpg

                Have you tried to print the PDF with the 'Print as Image' tickbox in Advanced?
                Defects are simple, our mind is complicated

                Comment

                • KenB
                  Geek Extraordinaire

                  2,500+ Posts
                  • Dec 2007
                  • 3945

                  #9
                  Re: Mac Printing

                  Originally posted by Blizzoo
                  [ATTACH=CONFIG]55832[/ATTACH]

                  Have you tried to print the PDF with the 'Print as Image' tickbox in Advanced?
                  That normally makes the file size even larger.
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                  Comment

                  • KenB
                    Geek Extraordinaire

                    2,500+ Posts
                    • Dec 2007
                    • 3945

                    #10
                    Re: Mac Printing

                    Have you tried to LPR the PDF directly to the printer, either from a command line or by using a downloader utility?

                    It will bypass the driver completely, and most likely the spool file on the Mac.

                    If that works, you can then hammer out how to set any finishing options, such as duplex.

                    PDFs don’t normally require a driver when sent to most (not all) PostScript printers.
                    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36748

                      #11
                      Re: Mac Printing

                      A question, does the Kyocera TA 8353ci support Print From Memory Device?

                      Comment

                      • rthonpm
                        Field Supervisor

                        2,500+ Posts
                        • Aug 2007
                        • 2849

                        #12
                        Re: Mac Printing

                        One other question: is the machine using an Airprint driver or an actual PDL driver like Postscript? I have seen some strange output with Airprint, which seems to be an iOS feature bolted onto MacOS.

                        Sent from my Pixel 6 Pro using Tapatalk

                        Comment

                        • PrintWhisperer
                          Trusted Tech

                          250+ Posts
                          • Feb 2018
                          • 453

                          #13
                          Re: Mac Printing

                          Originally posted by slimslob
                          A question, does the Kyocera TA 8353ci support Print From Memory Device?
                          Yes, but only up to FAT32, no exFat.

                          Best way to avoid either Windows or MAC print subsystem is to FTP PUT your PDF from Terminal/Command prompt.

                          For Kyocera default FTP login requires no username or password.

                          As KenB points out, PDF's are 'ready to print' Postscript and supported under Kyocera's KPDL Posctscript emulation.

                          The default Printer settings will take effect for drawer selection, duplex, and the settings found there or set by FRPO as defaults with either the 'Print from Memory' or 'FTP PUT' method.
                          "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                          Comment

                          • CoreyAbels
                            Technician

                            Site Contributor
                            50+ Posts
                            • Dec 2014
                            • 83

                            #14
                            Re: Mac Printing

                            Originally posted by SalesServiceGuy
                            The TA8353ci is a current high end 83 cpm model from Kyocera. Have you reached out to their Tech support Dept for their thoughts on how to best configure their print driver.

                            7353ci/8353ci OSX Installer (8.9102)
                            • 6 MB
                            • ZIP

                            Kyocera Mac Print Driver
                            Yes sir, I have contacted the Kyo Help Desk and I was asked to switch the PDL from KPDL (default) to PCL and see if that changes the print job behavior (spoiler alert..it had ZERO effect) LOL

                            I am also using the latest Mac Print Driver.

                            Comment

                            • CoreyAbels
                              Technician

                              Site Contributor
                              50+ Posts
                              • Dec 2014
                              • 83

                              #15
                              Re: Mac Printing

                              I have not tried this yet, but there is a hypothetical problem with this solution, the customer is using PaperCut. This solution may get the job to print properly, but I then lose the ability to track jobs through PaperCut, correct?

                              Comment

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