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We have some equitracs that are hanging up print jobs. The job says "pre-processing" and won't print. Reboot the copier and all the jobs print fine. Any ideas??
We have some equitracs that are hanging up print jobs. The job says "pre-processing" and won't print. Reboot the copier and all the jobs print fine. Any ideas??
Almost 99% of the time when we have a problem like this it has to do with firmware, either old or corrupt. Have you tried updating the firmware?
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