Minimum scan resolution

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  • dogsbody
    Trusted Tech

    250+ Posts
    • Jun 2007
    • 288

    [Misc] Minimum scan resolution

    Hi everybody,

    The local university wants to implent a policy that states 300dpi as the minimum scanning resolution for archiving documents. Obviously the default can be set at 300dpi but the customers can always change that to something lower. Being a Konica dealer I spoke to our tech support about locking out scanning at lower resolutions and they told me flat out no, can't be done.
    What I want to know is can any of the other manufacturers do this? I don't know if it would be much of an edge for them but it would be nice to know.

    Cheers.
    The force will be with you always.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22741

    #2
    On Copystar & Kyocera Mita you can set a 300dpi default, but you can't specifically lock out changing the resolution.

    If it's a big enough sales deal, the manufacturer may consider writing a special firmware to do this. I imagine they could just make the default 300dpi, then make the button disappear from the touch panel.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3946

      #3
      Typically, a firmware customization by any vendor is quite pricey, but possible. As Blackcat mentioned, the numbers would have to be there.

      It seems a real shame to invest a lot of money just to take a capability away; perhaps a better solution would be to add a third party scan solution, such as eCopy, where these limitations can be easily set, as well as gaining of a ton of other features, such as OCR.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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