Hi all
Had an odd one that has been on n off as a problem for a while where duplexing would randomly produce folded corner at the front side of the machine.
In the end I found the metal tab on the drop down duplex door under the pull out transport unit was slightly bent so when you closed it back up it would/could catch on a plastic bit and not flush on the magnet so creating a bigger gap which seems to allow the paper room to catch/fold.
In my case the offending bit was on the right corner as you look at the front of the machine.
I bent it back and so far no recalls.
Hope this helps someone in the future and it may already be a known issue.
Les
Had an odd one that has been on n off as a problem for a while where duplexing would randomly produce folded corner at the front side of the machine.
In the end I found the metal tab on the drop down duplex door under the pull out transport unit was slightly bent so when you closed it back up it would/could catch on a plastic bit and not flush on the magnet so creating a bigger gap which seems to allow the paper room to catch/fold.
In my case the offending bit was on the right corner as you look at the front of the machine.
I bent it back and so far no recalls.
Hope this helps someone in the future and it may already be a known issue.
Les