MF6550 Faxing out blank pages

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  • mbolduc
    Technician

    50+ Posts
    • Jun 2015
    • 53

    #1

    MF6550 Faxing out blank pages

    I have a Canon Imageclass MF6550 that faxes out maybe one or two good pages and the rest blanks through the ADF. Same with copies. If I press multiple copies with one page it is fine and printing is fine as well, so it couldn't be the laser shutter which I saw on this awesome forum. I watched the exposure lamp was on during all the scans. Any ideas?
  • mbolduc
    Technician

    50+ Posts
    • Jun 2015
    • 53

    #2
    Re: MF6550 Faxing out blank pages

    Duplex works fine just not one sided through the adf, just got service manual so will test adf sensors. I was going to replace CIS but since duplex works....

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    • nmfaxman
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1702

      #3
      Re: MF6550 Faxing out blank pages

      Try this first. CIS is either good or bad.

      Results for CANON IMAGECLASS MF6550 CIS
      Why do they call it common sense?

      If it were common, wouldn't everyone have it?

      Comment

      • JPiek
        Trusted Tech

        250+ Posts
        • Oct 2014
        • 435

        #4
        Re: MF6550 Faxing out blank pages

        Is the ADF one-pass-duplex ? If so, it could be 1 of either scanunits thats failing. A faulty cable is also a good option, as nmfaxman suggested:
        Johan

        Comment

        • mbolduc
          Technician

          50+ Posts
          • Jun 2015
          • 53

          #5
          Re: MF6550 Faxing out blank pages

          The ADF flips it over twice on duplexing. Multi pages duplex works so the sensors and CIS should be good. I have seen same issue online but without solutions. I propped open the shutter and still same thing. Still stumped. Will try CIS cable.

          Comment

          • JPiek
            Trusted Tech

            250+ Posts
            • Oct 2014
            • 435

            #6
            Re: MF6550 Faxing out blank pages

            At least it's the cheapest try
            Johan

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