Mac Address 0000.0000.0000 in iR-ADV C2225

[peterxu256]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

MAC stands for Media Access Control, unique physical address to identify a device bounded with logical IP address with ARP (Address Resolution Protocol) This is Network Fundamental Concept. No doubt about it, Hex value( number +highest letter "F"). However, it indicated Zero. it is a rare case on both Computer or Printer industry. Obviously Nic card circuit board defective. This is kind of stupid error happened only Canon machines.

Today I met similar very stupid error on same model iR adv C2225, No printout (error log "NG" #860 code), I have TWO same model machines at shop, The another one print fine with same Print Driver . Further, I checked both settings in Sevice Mode. All are identical settings. No clue to dip further. Need some advice.

Plus Image quality is bad, white lines on Magenta and Cyan, see the attachmentcanon white line.pdf

Appreciating help.

[teckat]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

MAC stands for Media Access Control, unique physical address to identify a device bounded with logical IP address with ARP (Address Resolution Protocol) This is Network Fundamental Concept. No doubt about it, Hex value( number +highest letter "F"). However, it indicated Zero. it is a rare case on both Computer or Printer industry. Obviously Nic card circuit board defective. This is kind of stupid error happened only Canon machines.

Today I met similar very stupid error on same model iR adv C2225, No printout (error log "NG" #860 code), I have TWO same model machines at shop, The another one print fine with same Print Driver . Further, I checked both settings in Sevice Mode. All are identical settings. No clue to dip further. Need some advice.

Plus Image quality is bad, white lines on Magenta and Cyan, see the attachment[ATTACH]37739[/ATTACH]

Appreciating help.

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what driver ?

[peterxu256]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

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what driver ?

Generic_Plus_UFRII_v1.01_Set-up.exe

[teckat]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

Generic_Plus_UFRII_v1.01_Set-up.exe

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[Windows 64bit] Generic Plus UFR II Printer Driver V1.01


Setup instruction
*Precaution When Using a USB Connection
Disconnect the USB cable that connects the device and computer before installing the driver.
Connect the USB cable after installing the driver.

Driver and application software files have been compressed.
The following instructions show you how to download the compressed files and decompress them.

1. To download files, click the file link, select [Save], and specify the directory where you want to save the file.The download will start automatically.
2. Downloaded files are saved in the specified folder in a self-extracting format (.exe format).
3. Double-click the files to decompress them. A new folder will be created in the same folder. The new folder will have the same name as the compressed file.
4. Double-click the decompressed Setup.exe file to start installation.

File information

• File name : GPlus_UFRII_Driver_V101_W64.exe
• File version : V1.01
• File language : Arabic, CA, Czech, German, Danish, English, Spanish, EU, Finnish, French, Hungarian, Italian, Japanese, Korea, MS, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish, SK, Traditional Chinese, Thai, Turkish, VN, Simplified Chinese
• File size : 31,076KB

[peterxu256]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

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[Windows 64bit] Generic Plus UFR II Printer Driver V1.01


Setup instruction
*Precaution When Using a USB Connection
Disconnect the USB cable that connects the device and computer before installing the driver.
Connect the USB cable after installing the driver.

Driver and application software files have been compressed.
The following instructions show you how to download the compressed files and decompress them.

1. To download files, click the file link, select [Save], and specify the directory where you want to save the file.The download will start automatically.
2. Downloaded files are saved in the specified folder in a self-extracting format (.exe format).
3. Double-click the files to decompress them. A new folder will be created in the same folder. The new folder will have the same name as the compressed file.
4. Double-click the decompressed Setup.exe file to start installation.

File information

• File name : GPlus_UFRII_Driver_V101_W64.exe
• File version : V1.01
• File language : Arabic, CA, Czech, German, Danish, English, Spanish, EU, Finnish, French, Hungarian, Italian, Japanese, Korea, MS, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish, SK, Traditional Chinese, Thai, Turkish, VN, Simplified Chinese
• File size : 31,076KB

Thanks anyhow, Driver itself is not an issue at all. It is rather the machine itself relevant to Nic card similar to the Original topic (Zero Mac Address). Plus I have the same pending issue (not printout) for old Canon C3100 with complex of UFR I or II or licensing etc..

[petermays]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

Now you have a user data list you could try an MMI clear
service mode copier function clear
this will reset nw settings to default
reboot the copier
If unplugged from the network does it display a mac address ?

I would be looking to replace the main controller

Sent from my SM-G930F using Tapatalk

hi..yes I agree.i would do a system clear of mc and reboot.

also use laptop and connect to point to see if it gives ur laptop a reading.

[peterxu256]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

problem solved:
Two same model C2225 machines, printer kit OPTION different, One Have PCL, another Don't have PCL. Puzzled that the one don't have PCL option don't work for Plus UFR II. just regular UFR II driver working. Therefore corrected my own mistakes, the problem is still associated with Printer Driver. UFR II is much controversial like Ricoh's RPCS, OEM should abandon itself.

[teckat]

Re: Mac Address 0000.0000.0000 in iR-ADV C2225

problem solved:
Two same model C2225 machines, printer kit OPTION different, One Have PCL, another Don't have PCL. Puzzled that the one don't have PCL option don't work for Plus UFR II. just regular UFR II driver working. Therefore corrected my own mistakes, the problem is still associated with Printer Driver. UFR II is much controversial like Ricoh's RPCS, OEM should abandon itself.

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The imageRUNNER ADVANCE C2000 Series will include UFR II standard printing capabilities, as well as an optional PCL Printer Kit and an optional PS Printer Kithttps://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-2525?tab=manuals