E0004-0002 on IRADVC3330

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  • rayjeek
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2010
    • 239
    #1

    [Error Code] E0004-0002 on IRADVC3330

    The above error code cleared but still pops up again because fuser does not warm up. Fuser film/rollers remains cold after warming up period then defaults to E0004-0002. No temperature changes in service mode. Replaced fuser but didn't fix problem. Power supply assy ordered anyway. Please advise any known info. Thank you.

    Sent from my SM-G901F using Tapatalk
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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: E0004-0002 on IRADVC3330

      Originally posted by rayjeek
      The above error code cleared but still pops up again because fuser does not warm up. Fuser film/rollers remains cold after warming up period then defaults to E0004-0002. No temperature changes in service mode. Replaced fuser but didn't fix problem. Power supply assy ordered anyway. Please advise any known info. Thank you.

      Sent from my SM-G901F using Tapatalk
      =====================================


      did you check your voltages ???
      especially the outlet ???
      do you have proper ground at outlet---- Neutral to Ground should be---0v -/+ 0.5v max
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • rayjeek
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2010
          • 239
          #3
          Re: E0004-0002 on IRADVC3330

          Originally posted by teckat
          =====================================


          did you check your voltages ???
          especially the outlet ???
          do you have proper ground at outlet---- Neutral to Ground should be---0v -/+ 0.5v max
          Outlet voltage okay 230V. Neutral to ground within range too. Error came up after a tech replaced film/pressure roller. It's rather the output of power supply that is dodgy, was getting mV at some points.

          Sent from my SM-G901F using Tapatalk

            Comment

            • rayjeek
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jun 2010
              • 239
              #4
              Re: E0004-0002 on IRADVC3330

              Indeed the power supply assy resolved the issue. Thank you teckat

              Sent from my SM-G901F using Tapatalk

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083
                  #5
                  Re: E0004-0002 on IRADVC3330

                  Originally posted by rayjeek
                  Indeed the power supply assy resolved the issue. Thank you teckat

                  Sent from my SM-G901F using Tapatalk
                  Thanks_Pizza Man .jpg
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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