error!!

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  • stobby2
    Trusted Tech

    100+ Posts
    • Oct 2013
    • 137
    #1

    error!!

    Hi Guys
    We have inherited a Canon Imageprograf IPF600 Plotter. We do not maintain these machines however thought we would check to see if the following fault can be easily rectified before we move on to 3rd party.
    Switch on and sits setting up for around 5 to 10 minutes stating cleaning then finally comes up with EJECT DETECT ERROR!! switch off then on. Anyone have any ideas on this. Did not see an error code but if someone recognises this message and there should be a code please let me know and l will re-check. If not worth repairing will end up as another ships anchor. (We love HP!!!)
    Thanks in advance
    UK ROG
    Tags: code, error, message, recognises, switch
    • guitar9199
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2016
      • 1099
      #2
      Re: error!!

      Usually that error is accompanied by a 03800500-2F2F or 2F30 hardware error. Your main culprit is likely the Head Management Sensor.

      Check for ink buildup or paper dust debris blocking the sensor. If debris is not the issue, then the EASY fix is the sensor (Part # QM3-0529-000)

      It's also possible the the print heads are shot... if that's the case, it'll be expensive to fix.

      Good luck.

        Comment

        • stobby2
          Trusted Tech

          100+ Posts
          • Oct 2013
          • 137
          #3
          Re: error!!

          Originally posted by guitar9199
          Usually that error is accompanied by a 03800500-2F2F or 2F30 hardware error. Your main culprit is likely the Head Management Sensor.

          Check for ink buildup or paper dust debris blocking the sensor. If debris is not the issue, then the EASY fix is the sensor (Part # QM3-0529-000)

          It's also possible the the print heads are shot... if that's the case, it'll be expensive to fix.

          Good luck.
          That's brilliant. Will have a look. Hasn't been used for ages so could be build up of dust etc. Appreciate the help. Always good to have a starting point.
          Will let you know outcome

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22997
              #4
              Re: error!!

              If it hasn't been used in ages the print heads are as hard as a rock, and will probably need replacement. Ink based systems have to be used regularly to prevent them from drying up. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • stobby2
                  Trusted Tech

                  100+ Posts
                  • Oct 2013
                  • 137
                  #5
                  Re: error!!

                  Originally posted by blackcat4866
                  If it hasn't been used in ages the print heads are as hard as a rock, and will probably need replacement. Ink based systems have to be used regularly to prevent them from drying up. =^..^=
                  It was 03800500-2F2F error. Hasn't been used for over a Year. So looks like you guys are correct. Set of new print heads and then no guarantee something else isn't faulty.
                  Thanks as always for your help but this one is going in the scrap bin!!

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22997
                      #6
                      Re: error!!

                      Good choice. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

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