Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

    I am currently working on a Canon IR Adv. 4035 that codes out when the G1 staple finisher is plugged into it E0505-0001.

    I don't see much on this error in the service manual. I tried to clear the code by going into service mode function, error, clear reboot mfp but same error E0505-001, I went into connection test in service mode in options and get NG. MFP runs great without the G1 finisher.

    I have ordered the main control board (FM4-8284-000) for the G1 finisher, in hopes that this is where the issue is. Any ideas to resolve this issue?
  • roho
    Senior Tech

    500+ Posts
    • Mar 2009
    • 844

    #2
    Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

    Try flashing it via usb in download mode with the finisher attached, may be simply firmware.

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    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2172

      #3
      Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

      Originally posted by roho
      Try flashing it via usb in download mode with the finisher attached, may be simply firmware.
      Thanks, but, unfortunately, we do not have access to Canon Firmware.

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      • guitar9199
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2016
        • 1097

        #4
        Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

        Originally posted by copiertec
        Thanks, but, unfortunately, we do not have access to Canon Firmware.

        If the machine is networked...and you can get into Service Mode, you can download the firmware right from the machine.

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

          Originally posted by copiertec
          Thanks, but, unfortunately, we do not have access to Canon Firmware.



          May need to re initiliaze the Finisher,
          It's a dip switch procedure, look in manual.

          Print out a P Print before doing.
          Re input Finisher settings

          Also, adjustments for staple position and alignment must be performed to re_avoid an E505 code at power on.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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          • copiertec
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2016
            • 2172

            #6
            Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

            Originally posted by guitar9199
            If the machine is networked...and you can get into Service Mode, you can download the firmware right from the machine.
            It is networked, so I will try the update procedure in service mode.

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            • copiertec
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jan 2016
              • 2172

              #7
              Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

              Originally posted by teckat



              May need to re initiliaze the Finisher,
              It's a dip switch procedure, look in manual.

              Print out a P Print before doing.
              Re input Finisher settings

              Also, adjustments for staple position and alignment must be performed to re_avoid an E505 code at power on.
              I was wondering about dip switch settings, as these finishers are similar to Sharp finishers. I will look for dip switch procedure in the service manual. What is a P Print? Is it a print out of the current settings?

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

                Originally posted by copiertec
                I was wondering about dip switch settings, as these finishers are similar to Sharp finishers. I will look for dip switch procedure in the service manual. What is a P Print? Is it a print out of the current settings?

                Yes current settings, may have some Finisher settings listed
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • copiertec
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2016
                  • 2172

                  #9
                  Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

                  Originally posted by teckat
                  Yes current settings, may have some Finisher settings listed
                  I appreciate it; if it not obvious, I don't work on too many Canons, so every little bit helps.
                  Last edited by copiertec; 02-14-2018, 03:40 AM.

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                  • copiertec
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jan 2016
                    • 2172

                    #10
                    Re: Canon IR Advance 4035 with E0505-001 error when G1 Staple finisher is plugged in

                    Thank you for the help. I installed a new finisher main control pcb and that wound up fixing the issue. However, I did try to update the firmware and try some dip switch settings before installing the new board but to no avail. I have to admit, guitar 9199, that is one of the easier firmware updates, I have done, thank you. I was a little reluctant to update it, at first, but appreciate the help.

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