Boot error after Power Failure IR6555

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  • fbkhan3
    Trusted Tech

    250+ Posts
    • May 2012
    • 421

    [Error Code] Boot error after Power Failure IR6555

    Hi Folks

    Hope you all have great weekends, as mentioned above in title IR6555 had power failure yesterday, now this would remain on boot screen loading up to 70 percent but never comes ready. I have tried to swap HDD from a working 6555 but this throws E602-0101 that i guess is firmware error. i don't want to screw this HDD because that would be 2 Machines down at the same time.

    Will reloading firmware on the first machine will fix the issue if yes then (i'm mostly working on Ricoh products and these two machines are part of contract along with bunch of Ricoh's) and acquiring Canon firmware is a nightmare for me.

    I have had generous support from very kind person in the past on the same forum regarding firmware for IR4525.

    Need Help.

    Regard's
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Boot error after Power Failure IR6555

    Put back original HDD
    Then run >
    Diagnostics hold down (2&4 keys while powered on) see see if u get a "OK" result.

    See if u can get into Download Mode on the display when the machine is turned On holding down the number keys 2 and 8.
    See if any error codes are shown ?

    If u can get into Download Mode,
    Format HDD, Then reload Firmware.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • fbkhan3
      Trusted Tech

      250+ Posts
      • May 2012
      • 421

      #3
      Re: Boot error after Power Failure IR6555

      Thank you so much Teckat,
      for detailed input i will try the said above and will report back.


      With Regard's

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