Canon iR 2520 paper jam when printing 2 sided

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  • darkocg88
    Technician

    50+ Posts
    • Jan 2018
    • 63

    [Jamming] Canon iR 2520 paper jam when printing 2 sided

    Basically, the problem exists only when printing 2 sided. One sided goes without any issues.

    Strange thing is, it doesnt report any error for a while after it gets stuck, copier appears like it's printing but no paper comes out printed due paper being stuck but no error report.

    Picture of where paper gets stuck in attachment.

    2520 pro.jpg

    Thanks for help in advance
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1623

    #2
    Re: Canon iR 2520 paper jam when printing 2 sided

    Need the jam code but that sensor flag in the picture is a good place to start. That trips a sensor in that assembly that may be dirty. I have had that on the 3225 series. I believe the sensor is at the rear side.

    Comment

    • darkocg88
      Technician

      50+ Posts
      • Jan 2018
      • 63

      #3
      Re: Canon iR 2520 paper jam when printing 2 sided

      Originally posted by Brian8506
      Need the jam code but that sensor flag in the picture is a good place to start. That trips a sensor in that assembly that may be dirty. I have had that on the 3225 series. I believe the sensor is at the rear side.
      There's no error code, paper just gets stuck, copier works like its printing, and after few minutes it reports paper jam. I reassembled whole copier, every and any tiny gear, cleaned it and used contact spray, it appears the problem is solved but I still don't know what the problem was

      Sent from my Moto E (4) Plus using Tapatalk

      Comment

      • Brian8506
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2009
        • 1623

        #4
        Re: Canon iR 2520 paper jam when printing 2 sided

        I never liked that service mode. You can print a history out that gives you X # of jams and errors. That's where the jam codes are.

        Comment

        • livancicm
          Trusted Tech

          100+ Posts
          • Sep 2008
          • 103

          #5
          Re: Canon iR 2520 paper jam when printing 2 sided

          FK2-9154-000 CLUTCH

          Comment

          • darkocg88
            Technician

            50+ Posts
            • Jan 2018
            • 63

            #6
            Re: Canon iR 2520 paper jam when printing 2 sided

            Originally posted by Brian8506
            I never liked that service mode. You can print a history out that gives you X # of jams and errors. That's where the jam codes are.
            We're still talking about 2520? History after machine was last restarted? Pretty sure the only code I'd get is something related to duplex. Can you please specify which report are you thinking of, thanks

            Sent from my Moto E (4) Plus using Tapatalk

            Comment

            • Brian8506
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2009
              • 1623

              #7
              Re: Canon iR 2520 paper jam when printing 2 sided

              Service mode/report/error log list and print it out

              Comment

              • Ashlen21
                Junior Member
                • Oct 2017
                • 3

                #8
                Re: Canon iR 2520 paper jam when printing 2 sided

                Originally posted by livancicm
                FK2-9154-000 CLUTCH
                Hi guys which clutch is this canon ir 2525 keeps jamming on duplex printing

                Comment

                • Brian8506
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2009
                  • 1623

                  #9

                  Comment

                  • Ashlen21
                    Junior Member
                    • Oct 2017
                    • 3

                    #10
                    Re: Canon iR 2520 paper jam when printing 2 sided

                    [QUOTE=Brian8506;1523771]

                    Comment

                    • nicknt82
                      Trusted Tech

                      100+ Posts
                      • Nov 2011
                      • 116

                      #11
                      Re: Canon iR 2520 paper jam when printing 2 sided

                      Originally posted by Ashlen21
                      Hi guys which clutch is this canon ir 2525 keeps jamming on duplex printing
                      Replace Duplex Clutch will solve this

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: Canon iR 2520 paper jam when printing 2 sided

                        Originally posted by Ashlen21
                        Hi guys which clutch is this canon ir 2525 keeps jamming on duplex printing
                        good job grave digger this thread has been dead since 2018

                        Comment

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