Customer is having issues with a stacker position error on an old 3300i Imagerunner that has the internal J1 finisher. Rather then beating the dead horse (they don't staple anyway) we were going to remove the finisher and just run it without. Tech said that after removing the finisher the paper stops every time just past the fuser with a delivery sensor delay jam. It's been a very long time since I was in front of one of these and can not remember if a cover and/or sensor board needs reinstalled into the machine once the internal finisher is removed perhaps? Or is there just an obvious step we're missing?
Thanks
Chris
TJL Copy
Thanks
Chris
TJL Copy
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