faded paper at the top canon ir 2520

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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #16
    Re: faded paper at the top canon ir 2520

    Originally posted by copier tech
    Is the machine level?

    +1

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #17
      Re: faded paper at the top canon ir 2520

      Originally posted by zefa
      if you mean its new yes its new.
      NO what copier tech means is the machine tilted to one side or front to back..

      this is a known problem wit MOST brands of copiers.

      take a CARPENTERS LEVEL check the level from one side to the other.. then front to back... just like if you were laying a foundation for a shed/house .. or repairing a floor that has been ripped up.

      frankly from the sounds of it you should turn this job over to a MORE qualified person. you are clearly out of your paygrade with this issue.

      Comment

      • zefa
        Technician
        • Aug 2020
        • 11

        #18
        Re: faded paper at the top canon ir 2520

        Originally posted by Phil B.
        NO what copier tech means is the machine tilted to one side or front to back..

        this is a known problem wit MOST brands of copiers.

        take a CARPENTERS LEVEL check the level from one side to the other.. then front to back... just like if you were laying a foundation for a shed/house .. or repairing a floor that has been ripped up.

        frankly from the sounds of it you should turn this job over to a MORE qualified person. you are clearly out of your pay grade with this issue.
        yes I am new to do that work but I am in a rare place no one can go to fix it so i have to do it on my own and sorry cause i didn't understand the meaning of level cause English is not my first language anyway yes the machine is leveled and the problem happened after i used the machine even it says replace the toner until that faded appears then after replacing the toner and i didn't toner installation from the menu still the same faded i think nothing to mention with the machine level

        Comment

        • zefa
          Technician
          • Aug 2020
          • 11

          #19
          Re: faded paper at the top canon ir 2520

          Originally posted by copier tech
          Is the machine level?

          I check it the right side was on 4cm higher place i leveled it and waited 3 hours still the same faded paper on printing or scanning

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #20
            Re: faded paper at the top canon ir 2520

            Originally posted by zefa
            I check it the right side was on 4cm higher place i leveled it and waited 3 hours still the same faded paper on printing or scanning
            take a piece of legal paper... place it front to back over the 1st 1.5 inch of platen glass...

            keep the adf up and run 20 pages of "sky shots"

            then run your auto calibrate program

            it should either fix the issue or error out

            if it errors out report back with error code.

            print out error log and upload it using PDF format

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8144

              #21
              Re: faded paper at the top canon ir 2520

              Originally posted by zefa
              yes I am new to do that work but I am in a rare place no one can go to fix it so i have to do it on my own and sorry cause i didn't understand the meaning of level cause English is not my first language anyway yes the machine is leveled and the problem happened after i used the machine even it says replace the toner until that faded appears then after replacing the toner and i didn't toner installation from the menu still the same faded i think nothing to mention with the machine level
              Have a read of the service manual then remove & check the toner covering of the developer unit on page 151 (it should have a good even covering)

              https://mega.nz/file/pAliwIIb#BLyJmW...wsplkibfHr9Tbk
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • Tricky
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Apr 2009
                • 2620

                #22
                Re: faded paper at the top canon ir 2520

                Originally posted by tsbservice
                Looks like either mag roller is poor covered in that area for some reason(leveling in example) or dusty poly mirror.
                Canon lasers are generally well-sealed and if the meter reading is genuine I would not be dismantling the laser. However, this machine is the budget version of the IR2270, etc series which had a problem with leaking hopper pump assemblies and would dump toner over the laser slit glass which resulted in the copy issue described here.
                There is the possibility that some toner fell on the laser slit glass during replacement.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 8016

                  #23
                  Re: faded paper at the top canon ir 2520

                  Originally posted by skynet
                  Canon lasers are generally well-sealed and if the meter reading is genuine I would not be dismantling the laser. However, this machine is the budget version of the IR2270, etc series which had a problem with leaking hopper pump assemblies and would dump toner over the laser slit glass which resulted in the copy issue described here.
                  There is the possibility that some toner fell on the laser slit glass during replacement.
                  Well, thanks for correcting me I forgot slit glass which is way more probable to be dusty than laser poly. I just assumed any tech would started by cleaning slit etc.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798

                    #24
                    Re: faded paper at the top canon ir 2520

                    Originally posted by tsbservice
                    Well, thanks for correcting me I forgot slit glass which is way more probable to be dusty than laser poly. I just assumed any tech would started by cleaning slit etc.
                    +1

                    what kinda tech doesn't clean the machine in the first place.?

                    Comment

                    • Tricky
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 2620

                      #25
                      Re: faded paper at the top canon ir 2520

                      Originally posted by tsbservice
                      Well, thanks for correcting me I forgot slit glass which is way more probable to be dusty than laser poly. I just assumed any tech would started by cleaning slit etc.
                      I don't think we are talking to a tech in this case.

                      Comment

                      • zefa
                        Technician
                        • Aug 2020
                        • 11

                        #26
                        Re: faded paper at the top canon ir 2520

                        Originally posted by skynet
                        Canon lasers are generally well-sealed and if the meter reading is genuine I would not be dismantling the laser. However, this machine is the budget version of the IR2270, etc series which had a problem with leaking hopper pump assemblies and would dump toner over the laser slit glass which resulted in the copy issue described here.
                        There is the possibility that some toner fell on the laser slit glass during replacement.
                        it was faded before replacing the toner cartridge

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798

                          #27
                          Re: faded paper at the top canon ir 2520

                          Originally posted by zefa
                          it was faded before replacing the toner cartridge
                          so either you have a dev unit failing or not properly initialized

                          crap toner can cause these problems.

                          also HV / dev / drum / transfer contacts can cause it.

                          on other brands I have seen a drum bearing/bushing that is wobbled out can cause it...

                          are you sure the image is good on the belt?

                          are you a trained tech on anything? your profile is VERY Vague.


                          are the transfer rollers in the belt area are lifting..

                          no I am not going to go back thru the plethora of suggestions do see what others have recommended

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8144

                            #28
                            Re: faded paper at the top canon ir 2520


                            So is this post closed, dirty slit glass?
                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22798

                              #29
                              Re: faded paper at the top canon ir 2520

                              Originally posted by copier tech

                              So is this post closed, dirty slit glass?
                              dunno brother no confirmation of actual fix worked.

                              Comment

                              • zefa
                                Technician
                                • Aug 2020
                                • 11

                                #30
                                Re: faded paper at the top canon ir 2520

                                Originally posted by copier tech
                                Have a read of the service manual then remove & check the toner covering of the developer unit on page 151 (it should have a good even covering)

                                https://mega.nz/file/pAliwIIb#BLyJmW...wsplkibfHr9Tbk
                                I checked it and cleared the developing unit added another toner the image get better but not the perfet one should i try to clear laser unit now

                                Comment

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