Canon iR ADV C5250 Black Drum Sensor

[richmond]

Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
Any help to resolve this problem?

IMG-7761 (1).jpg

[Phil B.]

Re: Canon iR ADV C5250 Black Drum Sensor

Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
Any help to resolve this problem?

[ATTACH=CONFIG]49033[/ATTACH]

did you clean the belt sensors before running ACC?

[copier tech]

Re: Canon iR ADV C5250 Black Drum Sensor

Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
Any help to resolve this problem?

[ATTACH=CONFIG]49033[/ATTACH]

What makes you think the black drum sensor is not working? Do you have an error code?
Check the drum is seated correctly.

If the drum is not genuine Canon you will get colour mismatch issues.

[Tricky]

Re: Canon iR ADV C5250 Black Drum Sensor

Print test print PG10, scan it and upload it here.

[richmond]

Re: Canon iR ADV C5250 Black Drum Sensor

did you clean the belt sensors before running ACC?

Yes I've cleaned them very well...

[richmond]

Re: Canon iR ADV C5250 Black Drum Sensor

What makes you think the black drum sensor is not working? Do you have an error code?
Check the drum is seated correctly.

If the drum is not genuine Canon you will get colour mismatch issues.

I have checked and the drum is seated well, I was only guessing about sensor not working.
No error code.

[Phil B.]

Re: Canon iR ADV C5250 Black Drum Sensor

I have checked and the drum is seated well, I was only guessing about sensor not working.
No error code.

is it a genuine OEM K drum?

what formal training have you had on copiers/printers?

i see you are an IT tech....

[mga]

Re: Canon iR ADV C5250 Black Drum Sensor

Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
Any help to resolve this problem?

[ATTACH=CONFIG]49033[/ATTACH]

Go back to basics what's the parts life do a test page 10 if the colour are not solid you will get a colour registration problem.
If test page is OK clean Id sensors and laser glass.

Also you said everything is OK with printer so why are you doing a colour mismatch adjustment

[copier tech]

Re: Canon iR ADV C5250 Black Drum Sensor

I have checked and the drum is seated well, I was only guessing about sensor not working.
No error code.

You are 'Guessing'

And what about my last question is the drum genuine Canon?

[tech28]

Re: Canon iR ADV C5250 Black Drum Sensor

Check shutter?

[Canuck]

Re: Canon iR ADV C5250 Black Drum Sensor

When it fails auto-color mismatch, it is failing setting up color registration. Itb wandering, patch readers dirty possibly...broken shutter(usually throws E020s though) Print a grid(test 6 I believe) and look at it with a loupe..probably see colors misaligned. Clean inside of itb and all its drive rolls and internal secondary roll. Might need to replace belt. I've had lasers cause this also..usually itb associated