Canon IRADV C5250 Hard Drive Format Error

[copier tech]

About Canon IRADV C5250 Hard Drive
I have a Canon C5255 machine. The old hard drive failed to boot the machine with error “E602-0001”
I tried to replace a new hard drive (WD 500GB), inserting a FAT32 flash drive with iAC5255 folder system files, but when formated the hard drive, it prompted
"[ERROR]. Cannot find format file
hdd format ... Error"
I had changed the smaller flash drive and hard drives, still same error.
What's the format file? Any one can help or send the format file?

You can not just use any HDD, you have to purchase the HDD from Canon as they restrict which drives you can fit. (this is written in the system software)

The best / cheapest option is to purchase an IDENTICAL make / model HDD to the one that failed.

[ekylin]

These hard drives are very old models, hard to find in the market now.
Canon R&D is studpid to limited hard drives as new hard drives occurs rather quickly.

[ADV COPIER]

Try use this model

- Toshiba MK1676GSX
- Toshiba MK16GSX
- Toshiba MQ01ABF032
- Hitachi 5K320-160
- Hitachi Z5K320-160
- Western Digital WD-1600BUCT
- Western Digital WD-1600BEVT

[ekylin]

Could someone provide an HDD Descriptor (HDformat file) for WD 500GB?

[ADV COPIER]

No

[ekylin]

Is it possible to modify the HDDDescriptor(Format File) to fit the format of new hard drive?

[ADV COPIER]

Maybe hdd not supported or your firmware is corrupted

[ekylin]

I have replaced a new hard drive WD 500GB

[ekylin]

Just tried, error message changed.
HDD Format. Do not cut power.
HDD Formatting(ALL)...Error

[ekylin]

File Received. Thanks ADV COPIER. I go to try again now.

[ADV COPIER]

File send

[ekylin]

ekylin@sina.com

[ekylin]

Check the firmware file correct

Could you send one copy the format file? Thanks

[ADV COPIER]

Yes

[ekylin]

Yes, got iAC5255 foler in flash drive, but no ***HDformat.ift. Is it short this file made the file error?