Canon C5255i ITB error E012

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  • denvertan
    Technician
    • May 2019
    • 82
    #1

    [Error Code] Canon C5255i ITB error E012

    This copier is kind of weird. Any ITB belt install will not pass the maintenance mode ITB check test.
    I have even installed new ITB belt + rack. But when run the ITB check it will take so long then E012 will happen.

    I also check the copier location with a level tool and confirmed the copier is standing on a flat floor.

    What I have done so far.
    Change the entire ITB belt + ITB rack.

    What else can be the problem besides the ITB.
    Tags: belt, check, e012, error, itb
    • bobburnsreb
      Trusted Tech

      Site Contributor
      VIP Subscriber
      100+ Posts
      • Mar 2015
      • 233
      #2
      Re: Canon C5255i ITB error E012

      What is the rest of the code?

        Comment

        • denvertan
          Technician
          • May 2019
          • 82
          #3
          Re: Canon C5255i ITB error E012

          The error code is E000012-1000.

            Comment

            • GIUBOSS
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2013
              • 1435
              #4
              Re: Canon C5255i ITB error E012

              Originally posted by denvertan
              The error code is E000012-1000.
              have you checked and cleaned the sensors id, firmware?

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