Canon Ir 4570 Paper jam is not reset

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  • zawmyo201210
    Technician
    • Oct 2022
    • 47
    #1

    [Jamming] Canon Ir 4570 Paper jam is not reset

    I need your suggestion help now.

    Canon IR 4570 copier showing paper jam in output stage but no paper in jammed area What is the problem?

    I have checked everything. But if I power off the device and turn it back on, it recovers. It's not convenient to always do this every time I cut paper.

    Please suggest what I should​ do.

    with regard
    Tags: canon, convenient, jam, paper, turn
    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1623
      #2

        Comment

        • zawmyo201210
          Technician
          • Oct 2022
          • 47
          #3
          Re: Canon Ir 4570 Paper jam is not reset

          Originally posted by Brian8506
          What’s the jam code


          Sent from my iPhone using Tapatalk
          Jam type (STNRY)
          Sensor no (PS14)/PS9

          All sensors along the paper path are good. I've tried it.

            Comment

            • Brian8506
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2009
              • 1623
              #4
              Re: Canon Ir 4570 Paper jam is not reset

              You should check all the flag areas for old rubber dampers that can stick. Also the solenoids in the paper feed units especially on the older machines


              Sent from my iPhone using Tapatalk

                Comment

                • zawmyo201210
                  Technician
                  • Oct 2022
                  • 47
                  #5
                  Re: Canon Ir 4570 Paper jam is not reset

                  Originally posted by Brian8506
                  You should check all the flag areas for old rubber dampers that can stick. Also the solenoids in the paper feed units especially on the older machines


                  Sent from my iPhone using Tapatalk
                  I am trying.

                    Comment

                    • Brian8506
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2009
                      • 1623
                      #6

                        Comment

                        • zawmyo201210
                          Technician
                          • Oct 2022
                          • 47
                          #7
                          Re: Canon Ir 4570 Paper jam is not reset

                          I have made sure to clean up all of this part of the puzzle.

                            Comment

                            • zawmyo201210
                              Technician
                              • Oct 2022
                              • 47
                              #8
                              Re: Canon Ir 4570 Paper jam is not reset

                              I have solved the problem now.

                              Anyway, the right side cover sensor system is always off. I opened the right side cover and there was no response. It just shows the ready position.

                              So I tried the ((PS18)) sensor which is the cover sensor and it is failing. I got a good censor from another place and tried to add it, but all the sensors I added were broken. It was very strange to me.

                              The DC controller board was rescheduled and tested. The censors have failed again. So I removed all the covers and looked and found three sensor wires that I thought were for the mouse. When I removed it from J308 pin from the DC board, the fixed cable system was wrong and the sensors were broken.

                              The PS18 is broken, it just shuts down and cannot be turned on, and the error cannot be removed.

                              Now I rewired the sensor wires making sure they were in parallel and put another sensor on and now the faulty system is gone. (I kept the negative wires where the plus voltage wires were, so they shorted and broke))

                              Thank you to the technicians for the suggestions.

                              I am sharing my experience.

                                Comment

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