Need SST and OS for Canon IR-3570

[jsw2k]

Still can't get copier to talk to laptop.

IP laptop: 172.16.1.111
IP copier: 172.16.1.100

It fails w/ the following error:
Timeout error at RcvRes(). 1stResTO

<<< FileName >>>
TargetInfo.txt


Module : TestGetFile() - 2

E221

When I set the "network" address in the orange window to 172.16.1.10, I gewt the following:

Can not connect the machine with selected IP address.

Click [OK] button when ready.

The machine must be started by holding down 1 and 7 keys for download mode of service mode.

Man! this is almost as tough as dealing w/ NCC!!

[SCREWTAPE]

I use (172.16.1.101) on my laptop. You should hold down 2&8 upon starting up the machine when you want to upgrade system firmware.
1&7 is use for when you want to update DCON & RCON. You must enter service mode when you use 1&7. Copier/function/system>ok

Sorry to ask, but are you using a crossover cable?

[teckat]

Still can't get copier to talk to laptop.

IP laptop: 172.16.1.111
IP copier: 172.16.1.100

It fails w/ the following error:
Timeout error at RcvRes(). 1stResTO

<<< FileName >>>
TargetInfo.txt


Module : TestGetFile() - 2

E221

When I set the "network" address in the orange window to 172.16.1.10, I gewt the following:

Can not connect the machine with selected IP address.

Click [OK] button when ready.

The machine must be started by holding down 1 and 7 keys for download mode of service mode.

Man! this is almost as tough as dealing w/ NCC!!

***if your boot rom was never updated from v6.36 to at least 8.38 the auto time out process update was never implemented for the download *28* at startup> also read below:

On the imageRUNNER 4570 / 3570 / 2870 / 2270 >

If a new HDD is installed with a BootRom version lower than v6.36, the system software cannot be installed, and the BootRom cannot be upgraded.

Use a copier BootRom v6.36 or higher to format and install the System Software to the new HDD. The original Bootrom [C or N] now can be upgraded, after flashing the System Software. Be sure the Bootrom is model specific.
Bring the original BootRom that is lower than v6.36 to a known working machine and flash it to v6.36 or higher. Install the BootRom back into the original machine, format and install the System software.


A 200 code when using SST usually means a missing or corrupted files> I would Uninstall and Re Install SST-make sure u have only ver. on Laptop> Your Code E 221 is a time out/past limit connection between PC & target.

also did u use this part #WM2-5216-000 HDD / when u replaced HDD
+ Make sure BOOT ROM is seated in correct position

[SCREWTAPE]

Thanks so much for all the info. With it, I was confident enough to tackle the job myself, so I finally went back out there to replace the HDD. I got the exact same model as was in there and was able to upload the exisiting files (I think) and install the new HDD. But now I can't format it. I get the follow message:

Can not connect the machine with selected IP address. Click [OK] button when ready.

The machine must be started by holding down 1 and 7 keys for download mode of service mode.

So, I'm stuck at the formatting. I know I'm missing something dumb, but can't figger what it is.

Any help would be greatly appreciated.

Thanks!

As I back track your post, you do not mention which firmware version your upgrading too?
Which HDD your using, whats the part# of that HDD. You say your having trouble with formating HD.
You should see that HD format data file along with the firmware, like, Boot,system,rui,langauge,HD format.
Once you select HD format it will ask to start to format the HD.
The question is which hdd are you using?
If your using a newer type hdd its going to require the hdd data file v11.xx
If you are using hd format data file v8 on a newer type hdd, its going to fail.
This is why its important to know which firmware are you using. The latest is v40.xx, which has the v11 HD data format file.
Earlier firmware versions have v8.xx HD data format file.
If you don't have any hd data format file, then you must register the hd data file into sst.

Here is the procedure when you are upgrading firmware to a new HDD.


1.Turn off the machine’s power switch.

2.FORMAT all partitions in safe mode and then proceed as follows.

3.While holding down the 2 and 8 keys of the keypad on the copier’s control panel at the same time, turn on the main power switch so that the copier will start in download mode within safe mode.

4.Boot is going to be the first thing.

5.Download System.

6.Download Language.

7.Download RUI.

8.Turn off the machine’s power switch
.
9.While holding down the 1 and 7 keys of the keypad of the copier’s control panel, turn on the main power switch and continue to flash DCON&RCON.

10.The mahine will boot up after DCON&RCON is installed.

[jsw2k]

First, I should note that this machine is operating normally, except that it sometimes (most times?) shuts down at night when no one is in the office. The errors registered are 602 errors. I've run the built-in HDD check facility and that "holds" it for a few days, but is, of course no long term solution; which is why I'm replacing the HDD.

My firmware is v6.36, so I need to upgrade that.

[teckat]

mama mia'

[jsw2k]

You can say that again...

[jsw2k]

Semi-Success...Got the Rom flashed, and SST is asking if HDD was replaced, and goes to initialize and reports:

Error response:Process has ended in error.

<<< FileName >>>
HDDFormatALL:C:\ServTool\iRXXXX\HDFormat\XXxxv0011 \iRXXXX-XXxx0011-HDFormat.ift


Module : SendFile() - 5

E240...

Possible wrong HDD? Here's the HDD info:


Old HDD
Hitachi Travelstar model HTS541020G9AT00
20GB ATA / IDE 5400RPM

P/N: 13G1581


New HDD
Hitachi Travelstar model HTS540040M9At00
40GB ATA/IDE 5400 RPM

I bought the exact same drive, but...who knows? Will this drive work?

[teckat]

Semi-Success...Got the Rom flashed, and SST is asking if HDD was replaced, and goes to initialize and reports:

Error response:Process has ended in error.

<<< FileName >>>
HDDFormatALL:C:\ServTool\iRXXXX\HDFormat\XXxxv0011 \iRXXXX-XXxx0011-HDFormat.ift


Module : SendFile() - 5

E240...

Possible wrong HDD? Here's the HDD info:


Old HDD
Hitachi Travelstar model HTS541020G9AT00
20GB ATA / IDE 5400RPM

P/N: 13G1581


New HDD
Hitachi Travelstar model HTS540040M9At00
40GB ATA/IDE 5400 RPM

I bought the exact same drive, but...who knows? Will this drive work?

First off that E240 is a Boot Rom error/ remove n' clean contacts/ re seat/ or replace it

WM2-5216-000/or FK2-4907-000 is that the part # u used ???
**** 20GB is the standard in this model/ think u can expand memory - but not HDD

on a new HDD u have to format first/ then update Boot Rom

[jsw2k]

I had to update the Boot Rom before I could upgrade the HDD...now I have version 11. something...

Where is the boot rom?

[teckat]

I had to update the Boot Rom before I could upgrade the HDD...now I have version 11. something...

Where is the boot rom?

if u don't know where the boot rom is/ i would advise to call for a qualified tech !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
v00.11 is the HD-FORMAT File/

v 40.03 is machine firmware

[jsw2k]

Unfortunately, I ARE the qualified tech on this job.

No matter, the issue was resolved; I cloned the old drive and burned the image on a drive NOT on the list of approved drives. Seems to work perfectly fine.

[teckat]

Unfortunately, I ARE the qualified tech on this job.

No matter, the issue was resolved; I cloned the old drive and burned the image on a drive NOT on the list of approved drives. Seems to work perfectly fine.

when a drive is not listed/ for the 3570 ,if the HD FORMAT v00.11 is used it supports additional drives not listed for iR3370_v40.03

Good fix !!!

[heri.smd]

Re: Need SST and OS for Canon IR-3570

I have sst and firmware ir 3570 UsenV4003, but i not found HDformat in list, help me solution that, I look single not found too in list

[teckat]

Re: Need SST and OS for Canon IR-3570

I have sst and firmware ir 3570 UsenV4003, but i not found HDformat in list, help me solution that, I look single not found too in list

Firmware is listed under 2270 under connect-
look in this path on your laptop> u should see a folder IRXXX --in there is th Format folder
C:\Canon File Folder\SST System Software Folder\SST Files\iR2270_v40.03.02

if u don't see it u need to re-register the firmware-

remember on this series> the SST MUST SEE YOUR HDD> either a Canon OEM part or similar to what u removed>
the iRXXXX-XXxx0011-HDFormat.ift file is encrypted & not visible ,so u cannot Modify the HDD Descriptor
for other non-OEM HDD's

READ PDF.>>>SST HDD Not Found.pdf



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