iR C3220 full auto gradation adjustment problem

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  • sgcopiertech
    • Jul 2025

    #1

    iR C3220 full auto gradation adjustment problem

    while trying to perform full auto gradation adjustment

    the machine will print out the 1st test print

    same procedure, I place the first test print face down on the platen glass
    with the black bands to the back.

    but when I press the start scan, this error message will come out

    Correctly place the test print on the platen glass.

    any ideas?

    thanks!
  • smiley
    Senior Tech

    500+ Posts
    • Aug 2008
    • 615

    #2
    is there a color displacement?sometimes it cause these problem.
    there is no glory without sacrifice

    Comment

    • sgcopiertech

      #3
      nope, the test print was actually quite nice. but when i i tried to photocopy color, the color would be off so i tried to do an auto gradation.

      Comment

      • smiley
        Senior Tech

        500+ Posts
        • Aug 2008
        • 615

        #4
        have you clean the reader unit?
        there is no glory without sacrifice

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Originally posted by sgcopiertech
          nope, the test print was actually quite nice. but when i i tried to photocopy color, the color would be off so i tried to do an auto gradation.

          Try auto gradation from a different paper tray. If the message clears, check the tray alignment of the paper tray that failed. Correct the alignment of the tray if needed. If message does not clear, run a P-Print and perform an RCON clear. Then load RCON back in from P-print
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • SCREWTAPE
            East Coast Imaging

            Site Contributor
            2,500+ Posts
            • Jan 2009
            • 3396

            #6
            Check your ADJ-XY values on the sheet that's on the door.
            Make sure those are set up correctly. Tried doing a CCD adjust as well.

            Comment

            • sgcopiertech

              #7
              Hi guys, been quite busy...I put the machine on 1 side first because we got a lot of pending machines .
              so far here is the blow by blow account.

              @smiley: tried to clean the reader unit, optical area
              result : failed

              @teckat: tried on a different tray - failed
              print p-print, clear rcon, keyin configs - failed
              clear controller ram - keyin configs - failed
              format HDD, reinstall system softwares - failed

              @smiley: yup, ADJ-XY is ok,
              alignment is pretty good. I've done the CCD as well
              but still no luck.

              Comment

              • smiley
                Senior Tech

                500+ Posts
                • Aug 2008
                • 615

                #8
                Originally posted by sgcopiertech
                Hi guys, been quite busy...I put the machine on 1 side first because we got a lot of pending machines .
                so far here is the blow by blow account.

                @smiley: tried to clean the reader unit, optical area
                result : failed

                @teckat: tried on a different tray - failed
                print p-print, clear rcon, keyin configs - failed
                clear controller ram - keyin configs - failed
                format HDD, reinstall system softwares - failed

                @smiley: yup, ADJ-XY is ok,
                alignment is pretty good. I've done the CCD as well
                but still no luck.
                but i clean 1st the optic before i do ccd adjustment.its just be at the optics nothing to do with the printer unit.why dont you try printer ram clear at factory mode.and run auto grad after it.
                there is no glory without sacrifice

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  ok! here is the fix=
                  your test print from auto gradation registration is off a bit/ look at that print ,the CCD must read the correct pattern position from it =could be cross-feed or paper feed issue/if that auto gradation print image is shifted it wont scan right ,check if your ITB assembly belt is probably shifting a bit / check that Grid test print> PG6


                  also try this= move the test print down a little from top of glass/see what happens
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • smiley
                    Senior Tech

                    500+ Posts
                    • Aug 2008
                    • 615

                    #10
                    i agree with teckat.try to do a pg print type 10 and look if there is a dispacement in colors.it happens to me many times i try to auto grad in the machine that has acolor displacement problem.try to clean your itb.use citrus oil.it realy works.
                    there is no glory without sacrifice

                    Comment

                    • mrfixit51
                      Lead Service Technician

                      1,000+ Posts
                      • Oct 2008
                      • 1975

                      #11
                      To add to what the other guys have offered,,, initiate an auto gradation on another machine, and compare the page from the working copier to an auto gradation page from your problem child to get an idea where the problem lies. You can "candle" the prints to see what the displacement is all about. be sure to label the good one to eliminate confusion later...
                      "Once a King, always a King, but once a Knight is enough!"

                      Comment

                      • sgcopiertech

                        #12
                        Originally posted by teckat
                        ok! here is the fix=
                        your test print from auto gradation registration is off a bit/ look at that print ,the CCD must read the correct pattern position from it =could be cross-feed or paper feed issue/if that auto gradation print image is shifted it wont scan right ,check if your ITB assembly belt is probably shifting a bit / check that Grid test print> PG6


                        also try this= move the test print down a little from top of glass/see what happens
                        I already checked the grid test, and the print alignment was ok.
                        I also tried moving my test print up / down / left / right on the top glass little by little
                        just to check if it's really something about the alignment.
                        still got error

                        Originally posted by smiley
                        i agree with teckat.try to do a pg print type 10 and look if there is a dispacement in colors.it happens to me many times i try to auto grad in the machine that has acolor displacement problem.try to clean your itb.use citrus oil.it realy works.
                        type 10? isn't this for testing color density?

                        Originally posted by mrfixit51
                        To add to what the other guys have offered,,, initiate an auto gradation on another machine, and compare the page from the working copier to an auto gradation page from your problem child to get an idea where the problem lies. You can "candle" the prints to see what the displacement is all about. be sure to label the good one to eliminate confusion later...
                        I compared the two test page, and alignment was not with each other was not that perfect (only little bit) what I did was, I tried the test page from the ok machine and use it for the auto gradation scanning. guess what...still failed

                        I am thinking of replacing the CCD later...
                        still open for suggestions
                        really thanks!

                        Comment

                        • anothertech
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2007
                          • 1769

                          #13
                          Got this from Canon Navi,

                          Problem :
                          When trying to run the Auto gradation adjustment the display repeatedly states " reposition the original".


                          Solution :
                          In this instance after the Reader controller and the IF board had been replaced and the problem still existed replacing the ribbon cable (FH2-6983-000) that connects the two boards fixed the problem.

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Originally posted by sgcopiertech
                            I already checked the grid test, and the print alignment was ok.
                            I also tried moving my test print up / down / left / right on the top glass little by little
                            just to check if it's really something about the alignment.
                            still got error



                            type 10? isn't this for testing color density?



                            I compared the two test page, and alignment was not with each other was not that perfect (only little bit) what I did was, I tried the test page from the ok machine and use it for the auto gradation scanning. guess what...still failed

                            I am thinking of replacing the CCD later...
                            still open for suggestions
                            really thanks!

                            here are two stupid questions ??
                            did u look to see if your lamp is staying on through the test scan ?

                            is the scanner moving forward ??

                            do u have an image pass on this machine/
                            if so have u tried a calibration from Firey/w Kodak Grey scale ?
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Originally posted by sgcopiertech
                              I already checked the grid test, and the print alignment was ok.
                              I also tried moving my test print up / down / left / right on the top glass little by little
                              just to check if it's really something about the alignment.
                              still got error



                              type 10? isn't this for testing color density?



                              I compared the two test page, and alignment was not with each other was not that perfect (only little bit) what I did was, I tried the test page from the ok machine and use it for the auto gradation scanning. guess what...still failed

                              I am thinking of replacing the CCD later...
                              still open for suggestions
                              really thanks!
                              just to add why would replace the CCD/ if you can print off the glass with no errors and no CQ issues ?
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

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