iR2570 C

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • songela
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2008
    • 216

    #1

    iR2570 C

    Hey, has anyone come across this problem? please come for help!
    Error code E000020-0081 is being displayed so frequently. Of course I know which sensor to clean,
    the P-SENS-P, but it takes quite few copies (about 200) for the toner dust to accumulate on it and the error is back again. So please, what can the cause and what is you suggested remedy?
    Regards!
  • montana
    Trusted Tech
    • Aug 2008
    • 393

    #2
    hi...i suggest you to check if ther is any toner leakage or abnormal recycling or damaged antispill blades
    thanks...

    Comment

    • mrfixit51
      Lead Service Technician

      1,000+ Posts
      • Oct 2008
      • 1975

      #3
      Dirty sensors in these copiers fall into two category's, poor maintenance, or drum/developer assemblies that have gone too far beyond life. If the drums or developers are beyond 100% of life, change them, and vacuum all around the turret area.
      "Once a King, always a King, but once a Knight is enough!"

      Comment

      • candoo
        Technician
        • Nov 2008
        • 14

        #4
        You could try removing the transfer belt and cleaning all the drive rollers in the ITB assy. If the belt is slipping you will get this error. Also, ensure all earth tabs are making good contact, especially the one on the front frame side of the registration roller as this will cause this code. If the macine is getting dirty from toner spray you may have to replace the colour dev units, they have a life of only 30000 prints instead of the durable counter value (usually 500000).

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Originally posted by songela
          Hey, has anyone come across this problem? please come for help!
          Error code E000020-0081 is being displayed so frequently. Of course I know which sensor to clean,
          the P-SENS-P, but it takes quite few copies (about 200) for the toner dust to accumulate on it and the error is back again. So please, what can the cause and what is you suggested remedy?
          Regards!
          machine checks the patch image read sensor for soiling. While initial multiple rotation is under way, the machine measures the light from the surface of the drum without depositing any toner on it (drum background measurement); it will assume that the window is soiled if the measurement is lower than a specified level (COPIER>DISPLAY>DENS>P-SENS-P> optimum range: 400~600), thus indicating an error code (E020-0081) and stopping its operation.
          simple fix/ just replace the drums/probably are old if error returns this fast/u can also replace the Image Patch Sensor if old
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            5,000+ Posts
            • Mar 2008
            • 5005

            #6
            Originally posted by songela
            Hey, has anyone come across this problem? please come for help!
            Error code E000020-0081 is being displayed so frequently. Of course I know which sensor to clean,
            the P-SENS-P, but it takes quite few copies (about 200) for the toner dust to accumulate on it and the error is back again. So please, what can the cause and what is you suggested remedy?
            Regards!
            There is no starter in developers.you must change them.
            If it ain't broke, don't fix it
            A picture is worth a thousand words

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5005

              #7
              This machine have only one drum.
              If it ain't broke, don't fix it
              A picture is worth a thousand words

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by zoraldinho
                This machine have only one drum.
                typo error /I meant Drum= poor & old drum surface will cause an overtone of your developers
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • songela
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Mar 2008
                  • 216

                  #9
                  Thank you all for useful suggestions, I will put them to use and report back any success.
                  Regards!

                  Comment

                  • mjarbar

                    #10
                    Also check the customer isn't doing more than 1 in 8 pages colour as this will cause the code to appear more regualy than normal (but then what is normal for these machines apart from broken!!!).

                    For a colour page the drum will rotate 4 times instead of the 1 for black causing the drum to wear far quicker that normal.

                    Comment

                    • Tricky
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 2620

                      #11
                      If the customers doing a lot of colour, Canon have estimated a drum life of around 17.5k..

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Originally posted by skynet
                        If the customers doing a lot of colour, Canon have estimated a drum life of around 17.5k..

                        Remember that's at 6% to 8% coverage l:/
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • steveyg68

                          #13
                          all the time

                          I work on these machines daily, and yep they are a pain, before stripping it all out, check if one of the devs have dumped itself all over. If not, has it in the past and not been cleaned up correctly, remove the drum and check the back of the drum, if its covered in toner , look down where the drum was at the base of the machine, is there toner there, or at the back of the turret, which again you can see through and down where the drum normally sits, another tell sign, the laser cleaning rod , (blue thingy) is the got loads of toner on it. If so then the loose toner is being flicked up by the turret, and im affraid 3 hours strip vac out and clean to stop it. Devs can leak a lot especially the yellow and cyan.
                          The second if no excess toner is present, the patch sensor although they are a sealed unit they can get toner in it behind the lense, ( i have had a few like this) if nothing else works and its clean, change the patch sensor, The enviroment sensor can fool the system too if this is dirty, why as its totally different but again experience has shown me that these m/c are bitches (it sits next to the patch sensor) If you need more details on problems on 3100 3170 range just message me. Had a lot of time on these suckers.
                          steve

                          Comment

                          • Canuck
                            Tech Specialist

                            1,000+ Posts
                            • Nov 2007
                            • 1713

                            #14
                            When cleaning the patch reading sensor,clean the shutter assembly that opens and closes over it also and never use a dry rag to wipe the sensor window...like on clcs this will create static on them and toner will attract to them. Use a super wrung out piece of cloth. The machine as stated looks at the clean drum surface before generating patches. Having a roll for primary charging beats the heck out of the drum surface...like said earlier 4 separate images for full color. So if the drum is not all nice and shiny it doesnt reflect anything back,plus if it is not cleaning properly. Yeah, the tool of choice on these pigs is the vacuum. You can notice on used drum assemblies the cover for the primary roll is always filthy. Toner chugs out from that area right onto the patch sensor. Put a new drum in it,then clean the patch reader assembly

                            Comment

                            • jacky
                              Technician

                              50+ Posts
                              • Jun 2009
                              • 61

                              #15
                              Bro,do you try and check the photo sensor? faced same issue by replaced the sensor.

                              Comment

                              Working...