Canon ir5000 paper keeps jamming in the fuser

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  • The clk man
    Technician

    50+ Posts
    • Apr 2010
    • 86

    #16
    I have replaced all the parts listed above and it still jams in the fuser. Any thoughts? it's acting just like before cover stock runs just fine and copy paper still jams in the fuser.

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #17
      Originally posted by The clk man
      I have replaced all the parts listed above and it still jams in the fuser. Any thoughts? it's acting just like before cover stock runs just fine and copy paper still jams in the fuser.

      what happens if u select heavy paper setting when using plain paper in bypass tray ??
      could be process speed issue/ heavy runs at a slower speed cpm/ what about the Delivery Motor ?? /what about the Jam codes ??
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • smiley
        Senior Tech

        500+ Posts
        • Aug 2008
        • 615

        #18
        have you replaced any gears? i have seen 52t gear break off alot of times. and the drive grear that drives the motor and the 52t grear.
        there is no glory without sacrifice

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        • D_L_P
          Self Employed

          1,000+ Posts
          • Oct 2009
          • 1196

          #19
          That's too bad the new rollers didn't fix it. If it's still getting 02OF jams with new rollers you might have bad paper. Flip the paper over or try a fresh ream. Since the heavy paper runs fine and the plain jams, that really points to bad paper and not any gears or sensors.

          The only other thing I've seen is the nip is too tight or a bad web. Someone put a low speed web in a 5000 once and it was having jamming issues. But more likley it is just bad paper.

          Comment

          • SCREWTAPE
            East Coast Imaging

            Site Contributor
            2,500+ Posts
            • Jan 2009
            • 3396

            #20
            There's an old case on this jam code. It was found that the fuser outlet guide was bent down in the middle. Because the guide was bent down, the sensor arm was exposed too much, and paper would tap the arm generating the 020F code. This sensor is not normally touched by the paper, unless the paper jams and bunches up in this area. After reforming the guide upward, the machine was restored to normal working order.

            You can also check this gear. If its worn and the teeth are damage you'll get jams in that area as well.
            Item 102.
            Attached Files

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            • The clk man
              Technician

              50+ Posts
              • Apr 2010
              • 86

              #21
              I tried that just now and it let one sheet through and started jamming after that. Jam code 01 0415 1000 1001 0 0110 8 32832 LTR

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              • The clk man
                Technician

                50+ Posts
                • Apr 2010
                • 86

                #22
                The copier will print 11x17 but not 8.5x11 any thought.

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                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #23
                  Originally posted by The clk man
                  I tried that just now and it let one sheet through and started jamming after that. Jam code 01 0415 1000 1001 0 0110 8 32832 LTR

                  Check Motor Driver PCB for proper voltage going to it
                  On J2109, Pin 2 should read 24 volts and pin 4 reads 5 volts. Also eliminate loads on board and check for voltage directly to pins 2 and 5 of J2112 if present, board should be good. Continue to add loads if the voltage drops investigate the connector that was just connected.

                  or
                  check the Vertical Path Roller 0, and Vertical Path Roller 1
                  Inspect the rubber on the shaft for excessive wear and flat spots
                  as well as the bushings in the machine frame

                  556-5683_IMG..jpg

                  also check/or replace on FIXING/FEEDER FRAME ASSEMBLY
                  102 is a gear that is belt driven, the gear can become stripped out and cause jams
                  # 102 in red on picture/ GEAR, 31T/PULLEY, 41T
                  FS5-3809-020


                  FN1394120003_Figur&#.JPG
                  Last edited by teckat; 04-15-2010, 09:20 PM.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                  • The clk man
                    Technician

                    50+ Posts
                    • Apr 2010
                    • 86

                    #24
                    I just cleaned those exact rollers. Maybe I should replace them.

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                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #25
                      Originally posted by The clk man
                      I just cleaned those exact rollers. Maybe I should replace them.

                      Vertical Path Roller 0 FF5-9964-000
                      Vertical Path Roller 1 FF5-9965-000
                      Bushing FA9-2112-000
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                      • D_L_P
                        Self Employed

                        1,000+ Posts
                        • Oct 2009
                        • 1196

                        #26
                        Have you looked at this gear? #102 FS5-3809-000 31/41T gear.

                        5000gear..jpg

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                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #27
                          already posted / must be time warp :]
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                          • Canuck
                            Tech Specialist

                            1,000+ Posts
                            • Nov 2007
                            • 1713

                            #28
                            If it runs 11 X 17 then obviously the reg roller is pushing the paper on 17 inch to the fuser. Pull the cover off the transport drawer and watch if paper separates and tries to climb into drum cleaner unit. Probably not. I would be taking a GOOD look at the transport vacuum fan. With cover off and door cheated,you will be able to see if the transport belts are turning. Remove the drawer from the machine totally and check that the transport belts turn when you turn the rear drive gear. Also check the spring loaded coupling inside the machine that drives the gear...i have seen them hang up and not drive the transport gear. Lots of delivery issues with 5000 family...delivery roller gear with one-way inside it...if shaft is scored replace delivery roll assembly as already stated.

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                            • kfallsken
                              Technician
                              • Apr 2010
                              • 16

                              #29
                              If you are still having 0110 jams, you should check the white nylon flapper arm on the back of the delivery assy (FB5-3394). This arm is keyed to the shaft, but over time, the flat part of the key tends to round out slightly causing a delay in the actuation of the deflector. There should be no play between the arm and shaft.

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                              • gooseklr
                                Technician
                                • Apr 2010
                                • 34

                                #30
                                You mentioned that 11x17 works fine, have to tried 8.5x11 letter R, it sounds like you are haveing a tradional 5000 issue with the PFS. I would also be curious to see if 8.5x11 will work in one of the top 2 trays, if so, you may want to check the pf clutchs on the lct's I have had them rust over time and cause a variety of paper feed issues that seem to be exclusive to the 2 8x11 trays. I know it sounds to simple but everything to this point has not solved your problem.
                                Last edited by gooseklr; 04-16-2010, 03:49 PM.

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