Cannon IR C3220

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  • ThreadAbort
    • Jul 2025
    #1

    [Error Code] Cannon IR C3220

    All four drums have been replaced (OEM new) as well as the black toner. The error code that first came up was E000020-0425 and indicates a different drum each time the machine is restarted. I read through the forums and found out that the -0425 responds to the fourth drum. Now a new error message is coming up it is E000020-0181. I have read that the 0181 error is for the salt sensor, but I have no clue where that might be. These error codes started appearing when the new drums were installed and there are no errors when the old drums are put back in. If anyone could lend a hand in figuring this out, it would be greatly appreciated.

    Thanks.
    Tags: 220, black, black toner, code, codes, drums, error, error message, inserted, pivot, restarted, sea, time, toner
    • CT Copier Repair
      Trusted Tech

      250+ Posts
      • Mar 2010
      • 304
      #2
      its called call a technician
      you need manuals to do this stuff and training
      end users no go

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        • ThreadAbort
          #3
          ct copier repair,

          I am a tech; just not familiar with this system.

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            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975
              #4
              I shot myself in the foot once on one that turned out to be the sensor assembly that rides over the top of the ITB unit, just behind the right cover above the manual paper feed. It has the small blue lever on it. It was not properly seated,(on the rear pivot in my instance) that was the route of my issue. Popped it back into place and the copier then stopped coding on me...
              "Once a King, always a King, but once a Knight is enough!"

                Comment

                • ThreadAbort
                  #5
                  Everything is fixed now. For some reason it threw codes unless each drum was inserted individually, machine powered on then the next drum inserted. Thanks for the advice mrfixit51.

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                    • mrfixit51
                      Lead Service Technician

                      1,000+ Posts
                      • Oct 2008
                      • 1975
                      #6
                      You're welcome,, glad you have resolved the problem...
                      "Once a King, always a King, but once a Knight is enough!"

                        Comment

                        • CT Copier Repair
                          Trusted Tech

                          250+ Posts
                          • Mar 2010
                          • 304
                          #7
                          well then state that
                          and with 3 posts most here are end users looking for a free quick fix

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083
                              #8
                              Originally posted by mrfixit51
                              I shot myself in the foot once on one that turned out to be the sensor assembly that rides over the top of the ITB unit, just behind the right cover above the manual paper feed. It has the small blue lever on it. It was not properly seated,(on the rear pivot in my instance) that was the route of my issue. Popped it back into place and the copier then stopped coding on me...

                              pattern reader assembly ;)
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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