About to permanently give up on laser technology, please help

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  • aab1
    End User
    • Oct 2010
    • 305

    #1

    About to permanently give up on laser technology, please help

    The Canon MF8350Cdn is my first and likely last laser printer, never in my life have I had so many continuous printer problems, they just never seem to end. Inkjet printers just work all the time and I miss that reliability tremendously and will be buying a new high speed business inkjet printer soon so I once again have a reliable printing technology (I retired my last inkjet after 250 000 prints).

    Now my latest laser problem is that I get horizontal (sheet in portrait orientation) cyan, magenta, yellow and back bands about 1/2" thick every 3 inches or so on the page.

    What could be causing this and how do I fix it?

    Thank you
  • aab1
    End User
    • Oct 2010
    • 305

    #2
    Re: About to permanently give up on laser technology, please help

    If this is any help, the bands don't appear on text only prints, but appear if I print a full page image (100% coverage).

    Comment

    • aab1
      End User
      • Oct 2010
      • 305

      #3
      Re: About to permanently give up on laser technology, please help

      Would it help if I upload a scan of the print?

      I'm starting to wonder if it's not the entire printer that's broken and not just bad cartridges.

      I'm weeks behind on my printing because of this and my customers aren't happy.

      Should I just go buy the latest HP Business inkjet right now and give up on laser (or at least Canon) once and for all?

      Comment

      • aab1
        End User
        • Oct 2010
        • 305

        #4
        Re: About to permanently give up on laser technology, please help

        I was just about to walk out the door to buy the new HP as I've had it with all the problems of laser printers until I decided to reboot the Canon which solved the banding.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          2,500+ Posts
          • Mar 2008
          • 4999

          #5
          Re: About to permanently give up on laser technology, please help

          not you again.jpg
          If it ain't broke, don't fix it
          A picture is worth a thousand words

          Comment

          • Eric1968
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2458

            #6
            Re: About to permanently give up on laser technology, please help

            The only thing you should give up on is posting on this forum!

            Comment

            • aab1
              End User
              • Oct 2010
              • 305

              #7
              Re: About to permanently give up on laser technology, please help

              Can someone please tell me what could be causing these bands? They're already back after just the 2nd print after rebooting. I had promised my clients the prints would be done tomorrow.

              Please can someone give me an idea what would be causing this, if it's just bad cartridges or a failure in the printer itself? I seriously need to know if I have to go buy a new printer before the stores close in about 5 hours.

              Thank you

              Comment

              • Brian8506
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2009
                • 1658

                #8
                Re: About to permanently give up on laser technology, please help

                I log on every day just to see if you've visited us.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16084

                  #9
                  Re: About to permanently give up on laser technology, please help

                  Originally posted by aab1
                  Can someone please tell me what could be causing these bands? They're already back after just the 2nd print after rebooting. I had promised my clients the prints would be done tomorrow.

                  Please can someone give me an idea what would be causing this, if it's just bad cartridges or a failure in the printer itself? I seriously need to know if I have to go buy a new printer before the stores close in about 5 hours.

                  Thank you


                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • jonezy999
                    just one copy??

                    Site Contributor
                    500+ Posts
                    • Feb 2010
                    • 952

                    #10
                    Re: About to permanently give up on laser technology, please help

                    Refill your toner\drum cartridges again.
                    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                    Comment

                    • aab1
                      End User
                      • Oct 2010
                      • 305

                      #11
                      Re: About to permanently give up on laser technology, please help

                      I also noticed the different colors are out of alignment on the prints.

                      Comment

                      • Brian8506
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2009
                        • 1658

                        #12
                        Re: About to permanently give up on laser technology, please help

                        Originally posted by aab1
                        I also noticed the different colors are out of alignment on the prints.
                        They're supposed to be

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22927

                          #13
                          Re: About to permanently give up on laser technology, please help

                          Oh, don't tease us. Just go away.

                          Please give up on laser technology. Printers hate you. Really. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • vigour
                            Service Manager

                            1,000+ Posts
                            • Aug 2010
                            • 1038

                            #14
                            Re: About to permanently give up on laser technology, please help

                            not%20you%20again.jpg

                            Comment

                            • charm5496
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2008
                              • 2387

                              #15
                              Re: About to permanently give up on laser technology, please help

                              Originally posted by aab1
                              I also noticed the different colors are out of alignment on the prints.
                              Even my 10 y/o thinks you are in idiot. Why did you come back????
                              Accidents don't just happen. They must be carelessly planned.

                              Comment

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