canon ir 5065 cassette 3 and 4 problem

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  • smiley
    Senior Tech

    500+ Posts
    • Aug 2008
    • 611

    canon ir 5065 cassette 3 and 4 problem

    hi guys good day. cassette 3 doesn't detect any paper size i replace the sensor for paper width detection and also the length and still no good so i swap the tray the pick up assembly still cant detect the paper size and on the tray 4 this tray can detect all paper size but the problem on this tray the cassette lifter motor doesn't move up slowly when copying or printing multiple pages. you have to turn it off so that the lifter motor move. what i did on tray 4 i replace the lifter motor the pick up assy.motor drive board but no luck still the problem remain. i dont know what to do next guys i check the harness and they are all fine. pleased help me guys thanks.
    there is no glory without sacrifice
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: canon ir 5065 cassette 3 and 4 problem

    When the cassette is pushed into the machine, the cassette open/closed sensor goes on and, at the same time, the pickup roller starts to move down. At this time, the light-blocking plate leaves the lifter sensor, causing the cassette lifter motor to go on and the lifter to move up. When the lifter moves up and the lifter sensor detects the surface of paper, its ascent stops.
    When the open button of the cassette is pressed, the drive gear of the lifter becomes disengaged, letting the lifter to move down under its own weight.

    COPIER > FUNCTION > PART-CHK>/ codes #'s in red
    MOTOR=MTR Use it to select the motor whose operation you want to check. (range: 1 to 30)
    Procedure
    1) Select the item, and press the OK key so that the motor will repeatedly go on and off as follows: for 0.5 sec, on -> for 10 sec, off -> for 0.5 sec, on -> for 10 sec, off -> for 0.5 sec, on -> off.
    7 = cassette 3/4 pickup motor (M12)

    Solenoid=SL-ON Use it to start the operation of the solenoid.
    1) Select the item, and press the OK key so that the solenoid will repeatedly go on and off as follows: for 0.5 sec, on -> for 10 sec, off -> for 0.5 sec, on -> for 10 sec, off -> for 0.5 sec, on -> off

    3 = cassette 3 pickup solenoid (SL3)
    4 = cassette 4 pickup solenoid (SL4)

    also check signals in I/O mode=P-CON
    P001=BIT
    3 /cassette 3 paper sensor signal-1: paper present
    5 /cassette 4 paper sensor signal-1: paper present
    P002=BIT
    0 /cassette 3 retry sensor signal 1: paper present
    1 /cassette 4 retry sensor signal 1: paper present
    P008=BIT
    5 /cassette 3 paper level sensor signal 1: paper present
    6 /cassette 4 paper level sensor signal 1: paper present
    8 /cassette 3 open/closed sensor signal 0: open
    9 /cassette 4 open/closed sensor signal 0: open
    P009=BIT
    5 /cassette 3 solenoid ON signal 1:ON
    6 /cassette 4 solenoid ON signal 1:ON

    cassete.JPG
    M12.JPG
    Last edited by teckat; 06-07-2012, 08:09 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • smiley
      Senior Tech

      500+ Posts
      • Aug 2008
      • 611

      #3
      Re: canon ir 5065 cassette 3 and 4 problem

      thanks sir teckat i will try to check the lifter motor and the solenoid. my big problem this is the only 5065 we had and i dont know where to try the dc controler of the machine. we have ir 5050 and ir 6010 and ir5020 in field but this ir5065 is just only one.
      there is no glory without sacrifice

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      • smiley
        Senior Tech

        500+ Posts
        • Aug 2008
        • 611

        #4
        Re: canon ir 5065 cassette 3 and 4 problem

        good day guys i made work on cassete 3 i go to service mode then under adjust then cst you have to enter the value on the door specs on cassette 3 and 4 the stmtr and a4r. but on cassette 4 still doents work you to turn off and on the machine in order the lifter motor to work but 1t a few copies the lifter drops resulting to paper jam.
        there is no glory without sacrifice

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        • Rachid.Akli
          Senior Tech

          500+ Posts
          • Oct 2011
          • 595

          #5
          Re: canon ir 5065 cassette 3 and 4 problem

          Originally posted by smiley
          good day guys i made work on cassete 3 i go to service mode then under adjust then cst you have to enter the value on the door specs on cassette 3 and 4 the stmtr and a4r. but on cassette 4 still doents work you to turn off and on the machine in order the lifter motor to work but 1t a few copies the lifter drops resulting to paper jam.
          Hi,

          You can take out both decks and cassette 3 to allow you have a look on what's going on during copying with cassette 4. If the lifter drops down, this should stop the machine and it will ask to load paper. In your case, the machine shows a paper jam meaning that the paper is at its wright hight (otherwise it won't be detected). have a look on the pick up solenoid.

          Rachid.
          "Find a job you love and you’ll never have to work a day in your life." Nagy's father

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          • smiley
            Senior Tech

            500+ Posts
            • Aug 2008
            • 611

            #6
            Re: canon ir 5065 cassette 3 and 4 problem

            Originally posted by Rachid.Akli
            Hi,

            You can take out both decks and cassette 3 to allow you have a look on what's going on during copying with cassette 4. If the lifter drops down, this should stop the machine and it will ask to load paper. In your case, the machine shows a paper jam meaning that the paper is at its wright hight (otherwise it won't be detected). have a look on the pick up solenoid.

            Rachid.
            thanks for the help rachid iv already replace the whole pick up assy of cassette 4 but still have same problem it jams and reset the paper jam return the paper and the cassette back but the lifter motor doesn't work the machine says reload paper i have to turn off and on the machine in order for the lifter to work.
            there is no glory without sacrifice

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            • Rachid.Akli
              Senior Tech

              500+ Posts
              • Oct 2011
              • 595

              #7
              Re: canon ir 5065 cassette 3 and 4 problem

              Hello Smiley,

              The cassette lever should give enough pressure to allow the sensor levers and pick-up support to drop to its optimum position. Replace the cassette and try to be simple in your approach.

              Read the attachment and good luck.

              Rachid.
              Attached Files
              "Find a job you love and you’ll never have to work a day in your life." Nagy's father

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