Canon iRADv C5035i

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  • JAMES KING
    Technician
    • Jul 2012
    • 14
    #1

    Canon iRADv C5035i

    Hi All,
    I'm looking for some help on a canon machine with a code of E743

    The machine will not make any prints or internal test prints i.e meter readings, It will make only one copy from the glass then if you ask for more, it says scanning and locks out, when you send a print job machine just says please wait. I have cleared the HDD and reloaded firmware to no avail, also checked the items in the manual re 743 and all seems fine.

    The error code seems to point to the reader controller? but not to convinced about that, Any Help would be much appreciated.

    Seems to me to be a problem with job processing, but only been working on these machines for a few months.

    Jim
    Tags: None
    • zoraldinho
      teacher-guide-expert-guru
      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955
      #2
      Re: Canon iRADv C5035i

      Version of firmware?
      Attached Files
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

        Comment

        • teckat
          Field Supervisor
          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092
          #3
          Re: Canon iRADv C5035i

          Originally posted by JAMES KING
          Hi All,
          I'm looking for some help on a canon machine with a code of E743

          The machine will not make any prints or internal test prints i.e meter readings, It will make only one copy from the glass then if you ask for more, it says scanning and locks out, when you send a print job machine just says please wait. I have cleared the HDD and reloaded firmware to no avail, also checked the items in the manual re 743 and all seems fine.

          The error code seems to point to the reader controller? but not to convinced about that, Any Help would be much appreciated.

          Seems to me to be a problem with job processing, but only been working on these machines for a few months.

          Jim

          imageRUNNER ADVANCE C5030 / C5035
          Canon Case-E743/
          check the connector pins for the Release Motor M2


          what is firmware ver. ?
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • JAMES KING
              Technician
              • Jul 2012
              • 14
              #4
              Re: Canon iRADv C5035i

              Have done the self diagnoses and it came up with SN-9 PCI CONFIG BRIDGE NG AND SN-19 0-SDRAM. not sure what this is pointer to,
              VERSION 69 FIRMWARE ,

                Comment

                • teckat
                  Field Supervisor
                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16092
                  #5
                  Re: Canon iRADv C5035i

                  Originally posted by JAMES KING
                  Have done the self diagnoses and it came up with SN-9 PCI CONFIG BRIDGE NG AND SN-19 0-SDRAM. not sure what this is pointer to,
                  VERSION 69 FIRMWARE ,
                  SN-9 PCI Config PCIBridge=

                  Check a PCI bus error between the Main Controller PCB 1 and the PCI Expansion PCB
                  Assumed Error Location/Main Controller PCB 1 PCI Expansion PCB

                  1. Check the installation between the Main Controller PCB 1 and PCI Expansion PCB.
                  2. Replace PCI Expansion PCB.
                  3. Replace the Main Controller PCB 1.
                  Supplementary Information: If the PCI Expansion PCB is not installed, [no] is displayed for the diagnosis result.

                  SN-19 O-SDRAM=
                  Check failure of Ochip SDRAM on the Open I/F PCB
                  Assumed Error Location/Main Controller PCB 2 Open I/F PCB

                  1. Check the installation of the Open I/F PCB.
                  2. Replace the Open I/F PCB.
                  3. Replace the Main Controller PCB 2.
                  Supplementary Information: If the Open I/F PCB is not installed, [no] is displayed for the diagnosis result.

                  see pdf~~~~~~~~iRAC5000_Seies_Controller_Self_Diagnostics.pdf
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • JAMES KING
                      Technician
                      • Jul 2012
                      • 14
                      #6
                      Re: Canon iRADv C5035i Resolved

                      Hi All,

                      Turned out to be the hard drive, Formated the hard drive and re-installed the firmware v69.03 jobs a goodun,

                      Thanks for all your help

                      Jimmy

                        Comment

                        • zoraldinho
                          teacher-guide-expert-guru
                          Site Contributor
                          2,500+ Posts
                          • Mar 2008
                          • 4955
                          #7
                          Re: Canon iRADv C5035i

                          images - Copy.jpg
                          Practice makes perfect
                          If it ain't broke, don't fix it
                          A picture is worth a thousand words
                          If you want something done right, you have to do it yourself

                            Comment

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