Canon iRADv C5035i

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  • JAMES KING
    Technician
    • Jul 2012
    • 14

    #1

    Canon iRADv C5035i

    Hi All,
    I'm looking for some help on a canon machine with a code of E743

    The machine will not make any prints or internal test prints i.e meter readings, It will make only one copy from the glass then if you ask for more, it says scanning and locks out, when you send a print job machine just says please wait. I have cleared the HDD and reloaded firmware to no avail, also checked the items in the manual re 743 and all seems fine.

    The error code seems to point to the reader controller? but not to convinced about that, Any Help would be much appreciated.

    Seems to me to be a problem with job processing, but only been working on these machines for a few months.

    Jim
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5005

    #2
    Re: Canon iRADv C5035i

    Version of firmware?
    Attached Files
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon iRADv C5035i

      Originally posted by JAMES KING
      Hi All,
      I'm looking for some help on a canon machine with a code of E743

      The machine will not make any prints or internal test prints i.e meter readings, It will make only one copy from the glass then if you ask for more, it says scanning and locks out, when you send a print job machine just says please wait. I have cleared the HDD and reloaded firmware to no avail, also checked the items in the manual re 743 and all seems fine.

      The error code seems to point to the reader controller? but not to convinced about that, Any Help would be much appreciated.

      Seems to me to be a problem with job processing, but only been working on these machines for a few months.

      Jim

      imageRUNNER ADVANCE C5030 / C5035
      Canon Case-E743/
      check the connector pins for the Release Motor M2


      what is firmware ver. ?
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • JAMES KING
        Technician
        • Jul 2012
        • 14

        #4
        Re: Canon iRADv C5035i

        Have done the self diagnoses and it came up with SN-9 PCI CONFIG BRIDGE NG AND SN-19 0-SDRAM. not sure what this is pointer to,
        VERSION 69 FIRMWARE ,

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon iRADv C5035i

          Originally posted by JAMES KING
          Have done the self diagnoses and it came up with SN-9 PCI CONFIG BRIDGE NG AND SN-19 0-SDRAM. not sure what this is pointer to,
          VERSION 69 FIRMWARE ,
          SN-9 PCI Config PCIBridge=

          Check a PCI bus error between the Main Controller PCB 1 and the PCI Expansion PCB
          Assumed Error Location/Main Controller PCB 1 PCI Expansion PCB

          1. Check the installation between the Main Controller PCB 1 and PCI Expansion PCB.
          2. Replace PCI Expansion PCB.
          3. Replace the Main Controller PCB 1.
          Supplementary Information: If the PCI Expansion PCB is not installed, [no] is displayed for the diagnosis result.

          SN-19 O-SDRAM=
          Check failure of Ochip SDRAM on the Open I/F PCB
          Assumed Error Location/Main Controller PCB 2 Open I/F PCB

          1. Check the installation of the Open I/F PCB.
          2. Replace the Open I/F PCB.
          3. Replace the Main Controller PCB 2.
          Supplementary Information: If the Open I/F PCB is not installed, [no] is displayed for the diagnosis result.

          see pdf~~~~~~~~iRAC5000_Seies_Controller_Self_Diagnostics.pdf
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • JAMES KING
            Technician
            • Jul 2012
            • 14

            #6
            Re: Canon iRADv C5035i Resolved

            Hi All,

            Turned out to be the hard drive, Formated the hard drive and re-installed the firmware v69.03 jobs a goodun,

            Thanks for all your help

            Jimmy

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5005

              #7
              Re: Canon iRADv C5035i

              images - Copy.jpg
              If it ain't broke, don't fix it
              A picture is worth a thousand words

              Comment

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